Program Manager, Family Programming (National - Remote)

Description

ABOUT JEREMIAH PROGRAM

Jeremiah Program (JP) is a nonprofit organization helping single mothers invest in themselves so they can thrive and take steps towards economic mobility by helping them access higher education, affordable childcare, housing, skills training and career development. JP envisions a world where poverty is no longer feminized; where race is not divorced from gender; where career and financial opportunities are not gentrified; and where women who experience poverty not only hold a seat at the table but hold the mic and curate the agenda.

Jeremiah Program offers one of the nation's most successful strategies for disrupting poverty, two generations at a time. At JP, we believe that no mother should have to make the untenable choice between investing in herself or supporting her children. Our holistic approach invites single mothers into the leadership tent and encourages families to bring all of their identities to bear in achieving their goals in pursuit of economic mobility.

Founded in 1993, this year JP is supporting over 2,000 moms and kids across nine residential and non-residential campuses: Austin, Baltimore, Boston, Brooklyn, Fargo, Las Vegas, Minneapolis, St. Paul, and Rochester.

POSTION SUMMARY

The Program Manager, Family Programming (PMFP) reports to the Senior Vice President of Family Programming and provides project management, data leadership, and strategic insight to facilitate JP Family Programming progress towards more significant impact. The PMFP leads high-altitude and high-impact projects for and with the Senior Vice President of Family Programming that cross and intersect with several functional teams. They will employ long-term, predictable operational planning for the year and beyond and create systems to examine progress-to-goal across functional team annual priorities.

The PMFP will employ savvy triage systems to ensure time-sensitive work moves forward quickly. They will also support team culture, engagement, and communication, ensuring each Family Programming team member in both 1st and 2nd Generation programs has clear information on progress, access to essential materials, and well-defined expectations. To identify and pursue the possibilities of the most significant impact, this position analyzes and uses data to make operational recommendations and decisions as well as maintains a clear data dashboard that reflects the organization's program goals and progress across 1st and 2nd generation programming.

PRIMARY RESPONSIBILITIES

Strategic Systems Development and Oversight:
? Facilitate annual planning and decision-making processes, providing data reporting and analysis to inform critical decisions.
? Annually create and maintain an integrated Family Programming Calendar that houses 1st and 2nd gen programming, local school district, and university dates.
? Lead progress and deliverable communication.
? Develop a regular and predictable cadence for communicating the team's progress on annual outcomes.
? Ensure all current systems are working effectively: ECE tuition payments for moms and teachers, ECE Fellowship bill processing, saving signed agreements for fellows, updating internal data systems.
? Spot opportunities to better track and maintain information.
? Update tutoring data weekly as well as supporting the enrollment of new or existing JP for tutoring.
? Create a system for and maintain quarterly lesson plan audits, as well as enter all data.

Data Integrity and Compliance Leadership:
? Conduct comprehensive validation of data sourced from grants and data teams, ensuring that all outgoing information is rigorously verified for accuracy and integrity.
? Oversee the development and maintenance of comprehensive data dashboards across 15+ campus locations and for internal teams, ensuring monthly updates are precise and accessible.
? Provide timely and precise data insights to enhance strategic planning and data-driven decision-making for director meetings and team step backs.
? Generate and distribute comprehensive monthly reports, delivering actionable insights to support organizational objectives and performance evaluation around JP mom's college progress and JP kids programming engagement and outcomes.

Integrated Program Operations and Administrative Leadership:
? Plan, promote, and execute the Family Programming Retreat, manage the agenda of Family Programming Spaces, and support any other planning for FP Events or gatherings.
? Oversee the vetting, processing, and knowledge management for 8-10 annual contract renewals, ensuring accuracy and compliance.
? Lead logistics and communications for professional development initiatives within Family Programming.
? Facilitate cross-functional collaboration to drive program execution and alignment.
? Administer and maintain the JP Connect site and internal Team SharePoint for optimal knowledge sharing.
? Ensure seamless onboarding and offboarding of Family Programming staff across geographies and platforms.
? Provide comprehensive administrative support to enhance team effectiveness.
? Coordinate timely reminders and updates to keep the team aligned on key actions. Provide executive support to Senior Vice President of Family Programing to ensure they prioritize their time effectively.

Project Implementation Support:
? Support team members with various project-related tasks, such as research, tracking deadlines.
? Prepare complex documents, reports, decks, and memos in support of the Family Programming team and working with Marketing and Storytelling.
? Manage special projects as assigned by the Senior Vice President of Family Programming, ensuring successful execution and delivery on time.
? Quickly pivot to support time-critical campus activities, such as critical capacity gaps or other forms of direct programming support.
? Other Duties as Assigned: This job description provides a comprehensive overview of the role's responsibilities, but it's important to note that duties, responsibilities, and activities may evolve with or without prior notice.

Travel
? Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.

Requirements

The ideal candidate is a strategic project manager with a background in data-driven program management and cross-functional team leadership, ideally within family services, social services, or mission-driven organizations. They bring strong analytical skills, with experience translating data insights into actionable strategies that enhance program impact. This candidate is a skilled communicator and collaborator, adept at fostering a positive team culture and ensuring clear, consistent communication across different levels of the organization.
? 5+ years of programming and/or strategy experience demonstrating progression of responsibility and scope over time
? Project management experience
? Strong communication skills, both verbal and written
? Self-starter with strong attention to detail and personal time management
? High level of honesty, integrity, accountability, and professionalism
? Desire to work in a collaborative environment and provide a high level of customer service
? Ability to positively partner with stakeholders at all levels
? Demonstrated proficiency with computer applications and data systems
? Demonstrated fluency with structuring strategic problems and analyzing data
? Proven ability to problem-solve, multitask, work independently, and meet deadlines with a discerning eye for detail
? Experience working with diverse populations
? Passion for the Jeremiah Program mission and values

Preferred Experience:
? Experience in project management, data analysis and adult facilitation
? 1-3 years of supervisory experience
? Experience conducting impact evaluation
? Applicants currently engaged with JP in any other capacity, such as Empowerment & Leadership Facilitator, Board Member, JP Fellowship participant, or similar roles, are not eligible to accept an offer of employment while actively involved in those programs. If you are interested in employment opportunities, please alert your program leader immediately.
? JP alumni must be at least six years post-graduation to apply for employment at JP, ensuring confidentiality between staff and current participants.

SALARY & BENEFITS

Salaries for people entering this role typically fall between $79,900 and $88,000 and are commensurate with relevant experience and qualifications and in alignment with internal equity.Additionally, we offer medical, dental, vision, and supplemental benefits as well as retirement plans and a generous vacation package.

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