Live Chat Assistant - Work from home

Job Description:

Lennar, a leading homebuilder in the United States, is seeking a passionate and energetic Live Chat Assistant to join our team on a part-time basis. This position will allow you to work from the comfort of your own home, providing support to our customers in New York City, New York...

Responsibilities:
• Engage with customers through live chat to provide assistance and answer any inquiries they may have about our products and services
• Provide accurate and timely information to customers, ensuring a high level of customer satisfaction
• Analyze customer needs and recommend appropriate solutions or products
• Manage multiple chat conversations simultaneously while maintaining a high level of professionalism and efficiency
• Collaborate with other team members to ensure consistent and accurate information is provided to customers
• Uphold the highest standards of ethical conduct and integrity in all interactions with customers

Requirements:
• 1 year of experience in customer service or a related field
• Strong communication skills and the ability to effectively engage with customers in a virtual setting
• Excellent time management skills and the ability to prioritize tasks effectively
• Analytical skills to assess customer needs and provide appropriate solutions
• Passion for providing exceptional customer service and a positive attitude
• Energetic personality with a willingness to learn and grow in a fast-paced environment

Benefits:
• Training and professional development opportunities to enhance your skills and knowledge
• Free food provided during training sessions
• Dental insurance coverage for eligible employees

Equal Opportunity Statement:
Lennar is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. All qualified applicants will receive consideration for employment.

Deadline to apply: September 6, 2024

If you meet the requirements and are excited about the opportunity to join our team as a Live Chat Assistant, we encourage you to apply today!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

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