Live Chat Assistant - Work from home

Job Description:Stripe is seeking a part-time Live Chat Assistant to work from home in San Antonio, Texas. This entry-level position requires a minimum of 1 year of experience. As a Live Chat Assistant, you will be responsible for providing excellent customer service and support through online chat communication.Responsibilities:1. Respond to customer inquiries and provide timely and accurate information through live chat.2. Resolve customer issues and complaints in a professional and efficient manner.3. Assist with order processing, account management, and general inquiries.4. Collaborate with other team members to provide seamless customer service.5. Maintain detailed records of customer interactions and transactions.6. Stay up-to-date on company products, services, and policies.7. Adhere to company guidelines and procedures for customer interactions.Requirements:1. Independent and motivated individual who can work well remotely.2. Strong problem-solving skills and the ability to think strategically.3. Excellent written and verbal communication skills.4. Ability to multitask and prioritize effectively.5. Proficiency in using chat software and other online communication tools.6. High school diploma or equivalent.7. Must be based in San Antonio, Texas.8. Must have a quiet workspace and reliable internet connection.Benefits:1. Free accommodation for eligible employees.2. Parental leave for new parents.3. Gym membership for fitness enthusiasts.4. Opportunities for unlimited personal and professional growth.Equal Opportunity Statement:Stripe is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We encourage individuals of all backgrounds to apply.Deadline to apply: 2024-08-16If you meet the requirements and are looking for a dynamic work-from-home opportunity, apply now to join the Stripe team as a Live Chat Assistant.How to apply:Apply on GrabJobs and you will be notified if shortlisted for the job.Original job Live Chat Assistant - Work from home posted on GrabJobs ? To flag any issues with this job please use the Report Job button on GrabJobs.