Strategy and Operations Coordinator

The Mom Project is excited to partner with Etsy in their search for a Strategy & Operations Coordinator to support operational excellence within the Product and Engineering Organizations. This is a hybrid position with travel onsite to the Brooklyn office required 1-2x a week .

About Etsy...

Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect entrepreneurs with buyers around the world. Etsy, Inc.'s 'house of brands' portfolio has expanded to now include four individually distinct ecommerce brands ? Etsy, fashion resale marketplace Depop, musical instrument marketplace Reverb, and Brazil-based handmade goods marketplace Elo7. As an Etsy employee, you?ll tackle unique problems alongside talented coworkers committed to Keeping Commerce Human. We're large enough that you'll focus on meaningful, complex challenges, but small enough that you can make a rewarding impact.

About the Role

This role will support critical business and organizational operations, enabling Product, Design, Research, and Engineering to operate efficiently to achieve both long-term and short-term goals. The ideal candidate is highly motivated, analytical, extremely organized, and excellent with spreadsheets.

In this role you will:

Support core operations of 3-5 cross-functional Product & Engineering Groups or functional Groups (Design, Research, etc)

Schedule and coordinate Small Hands (~1 per Group per quarter) and support Leads through tactical aspects of content creation

Maintain all communication channels including: Google distribution lists and Slack channel lists with new joiners, exits, and org changes, etc.

Organize and support Group-wide and cross functional meetings - including but not limited to Leads meetings, OKR reviews, etc. Each Group will work with their coordinator to determine their own Operating Rhythm and cadence, aligned to Patchwork, the internal comms strategy for the CPO and CTO Org

Support Leads by coordinating content creation and management for presentations and meetings such as CEO Monthly Metrics, OKR reviews, etc.

Maintain information stored on the Product & Engineering Hub and any extra knowledge management needed for the Group

Support the scheduling of complex meetings required to successfully run the Groups such as Calibrations and regular Leads meetings, including external vendor meetings

Organize gatherings in partnership with Product Engineering EA and the Internal Gathering team

Manage group invoices as needed Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law.

About You

Requirements:

1-3 years of demonstrated experience problem solving in a fast paced environment

Mastery in Microsoft Excel and/or Google Sheets

High attention to detail and exceptional verbal and written communication skills

Ability to define and contain complex problems, prioritize and deliver quickly

Ability to maintain order, focus and calm in times of ambiguity and changing priorities

Have a positive, roll-up-your-sleeves and get the work done approach

A trust in and commitment to Etsy?s vision, mission and values