Sales Associate - Internet Fulfillment

Lowe's is hiring for Sales Associate - Internet Fulfillment

What You Will Do:

As a Sales Associate in Internet Fulfillment at Lowe's, you will be responsible for processing online orders, coordinating fulfillment, and ensuring customer satisfaction. This means:
? Order Processing: Receiving and processing online orders, including picking, packing, and preparing orders for shipment or customer pickup.
? Inventory Management: Monitoring inventory levels, restocking products, and ensuring accurate inventory counts to fulfill online orders.
? Customer Assistance: Assisting customers with online orders, answering questions about products, availability, and delivery options.
? Fulfillment Coordination: Coordinating with shipping carriers and delivery services to ensure timely and accurate delivery of orders.
? Customer Satisfaction: Ensuring customers receive their orders on time and in good condition, and resolving any issues or discrepancies to ensure customer satisfaction.

Responsibilities: ? Process online orders, including picking, packing, and preparing orders for shipment or customer pickup. ? Monitor inventory levels, restock products, and ensure accurate inventory counts for online orders. ? Assist customers with online orders, answering questions about products, availability, and delivery options. ? Coordinate with shipping carriers and delivery services to ensure timely and accurate delivery of orders. ? Resolve any issues or discrepancies related to online orders to ensure customer satisfaction.

What We're Looking For: ? Hourly Full-Time or Part-Time: Generally scheduled 39 to 40 hours per week for full-time or up to 25 hours per week for part-time; more hours may be required based on store needs. ? Availability: Requires morning, afternoon, and evening availability any day of the week. ? Physical Requirements: Ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties. ? Lifting Requirements: Must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.

What You Need To Succeed:

Minimum Qualifications: ? 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information. ? 6 months of experience using common retail technology, such as smartphones and tablets. ? Ability to obtain sales-related licensure or registration as required by law.

Preferred Qualifications: ? 6 months of sales experience identifying and selling products based on customer needs, including add-on sales and explaining product features and benefits. ? 6 months of retail experience providing customer service, including resolving customer issues and assisting customers in locating products. ? Bi-lingual skills, if applicable to the store.

Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

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