Remote Vacation Rental Manager
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Job Title: Remote Vacation Rental Manager (100% Work From Home)
Location: Remote from Latin America
Position Type: Full-time
Salary: $3,000 USD/month
Schedule: This is not a scheduled type of job, but generally we will try to keep it to 5 target hours on weekdays, and 3 hours on weekends, but expect that the whole work week will easily fill 40 hours. Looking for someone who can work on their phone on flexible hours.
Job Overview:
Manage online and phone customer service, operations, and marketing of a Short-Term Rental (Airbnb/VRBO) business located in Scottsdale, AZ. Gain experience in residential property management and hospitality. Create Standard Operating Procedures (SOPs), improve them and train others to use them. Identify areas to improve our processes and follow-through on implementing projects. Incentives available for expanding the company's revenue.
Responsibilities: ? Email & Mobile Apps: Respond to prospective guest inquiries & questions using communication templates & Standard Operating Procedures. ? Inventory/Supplies Management: Track, purchase, and organize supplies for consumables (food & beverage amenities, toiletries, house supplies, towels/linens), and replacing furniture and home furnishings as needed. ? Organization & Communication: document, track, and manage short/medium/long-term projects related to property management (set up, repair, maintenance, improvements) ? Negotiate Pricing and Get Bookings: Send offers & negotiate bookings using various online platforms ? Expand Marketing: Post listings on other web properties and social media
Qualifications, Skills and Key Competencies:
? Fluent in English (reading, writing, speaking)
? Previous experience in a similar role
? Good sense of cost/benefit analysis
? Detail-oriented, especially with writing, spelling and mathematical calculations
? Must be comfortable doing work on a mobile phone when on-the-go (chat apps, copy/pasting templates, working with Google Sheets/Docs/Calendar on a smart phone)
? Demonstrated initiative to solve problems and willingness to ask for help when needed
? Leadership skills, proactive, go getter personality
? Reliable internet connection
? Willingness to work very flexible hours and be on-call during agreed-upon hours to respond to urgent inquiries and issues
? Motivated to provide excellent experiences, not only for our guests, but also for our neighbors
? Superior organization skills including scheduling, documenting processes and coordinating projects
? Flexible and eager to learn new skills
Benefits:
Flexible PTO, and benefits are negotiable for the right candidate.
Application Disclaimer: Please Read Before Proceeding
To ensure a fair evaluation process, please submit all required information on the application form. Kindly note that resumes and recordings must be in English; any other language will lead to disqualification. Also, ensure your voice recording lasts at least 30 seconds. Applications without a voice recording will be automatically disqualified.
If you apply for more than one position, we will only consider your application for the first job you applied for. However, if you do not qualify for the first position but meet the requirements for another, we can consider you for the relevant role. To streamline the process and ensure fair consideration, we kindly request that you apply to a maximum of three jobs and that you only apply to jobs that you truly qualify for based on the stated requirements and qualifications.
We value your interest and look forward to reviewing your application. Thank you.
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