Inside Services Rep - remote only in Indianapolis, IN
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the... submit button and follow the next steps. Unless specifically stated otherwise, this role is On-Site at the location detailed in the job post.
Job Description:
Location: Indianapolis, IN
This is work from home position, but you must live in Indianapolis to be considered.
Compensation: $16 per hour
Shifts:
8am EST start
Shifts can often go longer than 8 hours. Expect overtime and overtime pay depending on seasonal volume.
Position Summary
Process ticket reschedules based on positive response from customer. Status locates, by utility customer, across various regional markets
Responsibilities
Work with USIC field staff, as well as on-call contractors to reschedule service tickets, document in the USIC Ticket Pro system
Inside Services Representatives will call and e-mail USIC field tech/contractors to reschedule ticket completion date, document and follow up with the technician in the field
Status utility locates for assigned utility customers within the USIC Ticket Pro system
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