Customer Service Representative / Enrollment Specialists

RemX is looking for experienced Customer Service Representatives to assist our client in Louisville, KY. They will assist callers with enrollments in to various benefit plans.
? Title: Patient Service Rep or Re-Enrollment Advocate
? Salary: $15.50 an hour
? Location: Lakeland, FL | ONSITE
? Start Date: 1/20/25
? Schedule: Various schedules available between 8:00 AM - 8:00 PM
? Training: Training is 3 weeks M ? F 8:30A ? 5:00 PM ; very important ?No time to be missed during training period.?**** First 30 days

RESPONSIBILITIES: ? Handled inbound and outbound calls (70 - 90 daily) ? Inbound | Customer/Patient calls regarding their benefits and enrollments ? Outbound | Calling Dr offices/Insurance companies to verify information ? De-escalation skills are key as calls are related to patient care ? Must be able to multi-task speaking with callers and entering notes into the system

REQUIREMENTS: ? High School Diploma/GED Minimum ? Previous 6 months of experience in a HIGH-VOLUME CALL CENTER (70 ? 90+ calls daily)

Please submit your resume to 'dustin.karlander@remx.com' with the subject line 'FL Enrollment' for immediate review.

Company DescriptionThe professional staffing division of EmployBridge, America's Leading Workforce Specialist:

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