Hello Magic LLC is hiring: Virtual Receptionist (Work From Home) in Dallas

Remote, USA Full-time Posted 2025-02-21

If you are a fluent English speaker looking for a work from home opportunity as a Virtual Receptionist with a people-first, tech-enabled team of freedom-fighting misfits looking to bring joy through service, then welcome to Hello Magic!WE ARE LOOKING FORWe are actively seeking independent contractors for our hybrid remote Virtual Receptionist roles within our global inbound call and customer service team. This position offers competitive compensation, flexible hours, and opportunities for professional growth.OUR MISSIONWe unlock the potential of service-based businesses by expertly handling inbound communications, delighting customers, and freeing up owners to grow their business and take back their life.ABOUT OUR VIRTUAL CALL CENTERHello Magic redefines inbound call management for service industries, ensuring no missed calls and more bookings.ROLE RESPONSIBILITIES INCLUDECommunicate with clients daily to be appraised of their schedule availability.Communicate clearly, professionally, and empathetically.Engage in ongoing learning to stay informed about company and industry updates.Schedule Google Calendar meetings for all appointments.Send customer and client group SMS with appointment details.Send clients a call transcript after each call.Take feedback from clients to refine communication with customers.Perform any admin tasks requested during low volume call times.Call past happy clients to request Google Maps review submissions.WHY OUR VIRTUAL RECEPTIONIST CALL CENTER AGENTS LOVE USStable and empowering remote work environment.Freedom to work from anywhere or come into the office.User-friendly tech stack with great UX.Opportunity to develop or improve English language skills.Able to make a real, positive impact every day.Competitive compensation and supportive culture.PAYMENT STRUCTUREPart-Time: $450 USD/month (4-hr daily commitment).Full-Time: $900 USD/month (8-hr daily commitment).LOCATIONThis is a flexible hybrid remote position. We have locations in Brazil, Argentina, Mexico, Venezuela, Colombia, Fiji, Kingston, New Zealand, Ireland, and Jamaica. We have team members in various cities working in the office if that is preferred over remote work.APPLY NOWDon't miss out on this chance to thrive in this empowering remote customer service position. Apply now and let's make magic together!
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