Enterprise Adoption Program Manager

Remote, USA Full-time Posted 2025-02-21

You Lead the Way. We?ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you?ll learn and grow as we help you create a career journey that?s unique and meaningful... to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you?ll be recognized for your contributions, leadership, and impact?every colleague has the opportunity to share in the company?s success. Together, we?ll win as a team, striving to uphold our company values and powerful backing promise to provide the world?s best customer experience every day. And we?ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers? digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex.

How will you make an impact in this role?

The Technology Business Management (TBM) team powers American Express Tech Strategy by enabling Predictability, Transparency, and Efficiency through best-in-class Tech Business Management capabilities. Within TBM is the Technology Portfolio Management team (TPM) which powers technology, business, and product to achieve business and customer value by optimizing technology investments, elevating transparency and enabling decisioning through trusted insights and best in class portfolio and program management.

Our ideal candidate is highly organized with effective communication/storytelling skills and a bias towards action. You show up with passion, are not afraid to challenge the status quo or thrive in a fast-paced environment.

Responsible for the identifying best practices and standardization for financial and investment management across Technology Portfolio Management, the Program Manager will report directly to the Vice President, TPM and will work with senior Technology and business leaders.

The successful candidate will have deep investment analytics and financial management experience, relentless attention to detail, executive presentation experience, and the ability to build and leverage positive relationships with the team and partners.

Responsibilities: ? Drive and execute the implementation of the strategy and roadmap by identifying best practices, opportunities for standardization, process simplification and governance. ? Collaborate effectively and build key relationships with enterprise partners and within the Technology Portfolio Management team to identify opportunities to drive strategic roadmaps and adopt new approaches, tools, processes. ? Prepare and lead executive presentations to highlight critical findings, actionable insights and recommendations. ? Responsible for educating, building materials, and helping leaders adopt new toolsets and optimize our ways of working across the technologies and portfolio management. ? Review internal process and ensure effective flow of information and communications within the team and across the organization. ? Documentation, change management, training and communications.

Minimum Qualifications: ? Bachelor?s degree in, Business Administration, Finance, or another related field ? 5+ years Portfolio or Program Management experience ? Experience reviewing analytics, and ability to interpret data and drive meaningful insights ? Experience in financial modeling/analysis; should be able to connect strategy to financial results. ? Strong communication skills with ability to mediate and influence without authority, advanced or expert PowerPoint and visual presentation skills to clearly communicate, at all levels, in verbal and written form. ? Experience hosting meetings, creating agendas, maintain clear meeting notes, follow up to ensure others complete their assigned actions. .

Preferred Qualifications: ? MBA ? Demonstrated ability to take the initiative to spot problems before they arise, find solutions, and provide timely follow-through. ? Excellent attention to detail and understanding of the big picture. ? Experience executing and maintaining high performance under tight timelines. ? Excellent at building relationships and inspiring others. ? Experience influencing others and move toward a common vision or goal. ? Flexible and adaptable; able to work in ambiguous situations. ?

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