Delta Live Chat Agent (Remote Jobs) – Apply Now

Delta Live Chat Agent (Remote Jobs) – Apply Now for Delta Airlines

Job Summary:

Job Type: Full-Time

Salary: Competitive, to be discussed during the interview process

Working Hours: 40 hours per week

Company: Delta Airlines

Location: Remote (Only applicable to residents of New York State)

Benefits: Health Insurance, Dental Insurance, Paid Training, Paid Vacations, 401K Plan, Employee Discounts

Description:

Delta Airlines is seeking a dedicated and customer-oriented Delta Live Chat Agent to join our remote team. In this role, you will be the first line of support for our customers, providing real-time assistance through our live chat system. This position requires excellent communication skills, a positive attitude, and the ability to quickly resolve customer inquiries and issues. If you are passionate about delivering exceptional customer service and want to be part of a dynamic and supportive team, we encourage you to apply.

As a Delta Live Chat Agent, you will interact with our customers to resolve their concerns, provide information about our services, and ensure a smooth and positive experience. This is a full-time remote position, exclusively for residents of New York State, offering various benefits including health and dental insurance, paid training, paid vacations, and more.

Requirements:

• Reside in New York State.
• High school diploma or equivalent.
• Excellent written communication skills.
• Ability to multitask and manage time effectively.
• Proficiency in basic computer applications and typing skills.
• Availability to work flexible hours, including weekends and holidays.
• Prior experience in customer service or call center environment is a plus.

Responsibilities:

• Provide real-time support to customers via live chat.
• Resolve customer inquiries and issues efficiently and effectively.
• Maintain a positive and professional demeanor at all times.
• Update customer accounts and document interactions clearly and accurately.
• Collaborate with other team members and departments to resolve complex issues.
• Stay informed about Delta Airlines services, policies, and promotions to assist customers better.
• Participate in training sessions and team meetings as required.

Benefits:

• Comprehensive Health Insurance
• Dental Insurance
• Paid Training Programs
• Generous Paid Vacation Policy
• 401K Retirement Plan
• Employee Discounts on Travel and Other Services

Educational Qualifications:

• High school diploma or equivalent (Required).

Experience:

• Previous customer service or call center experience is preferred but not mandatory.

Company Overview:

Delta Airlines is one of the world? oldest and most recognized airlines, dedicated to providing exceptional service to our customers. We offer a comprehensive range of services to ensure a comfortable and seamless travel experience. Our commitment to excellence extends beyond the skies; we strive to create a positive and supportive work environment for our employees. Join Delta Airlines today and be part of a global team that values innovation, customer satisfaction, and career growth.

To apply for the Delta Live Chat Agent position, please submit your resume and cover letter. We look forward to welcoming you to the Delta Airlines family.

Apply Job!