Customer Service Jobs – Full-Time [Entry Level] – Corona

Job Summary

Job Type: Full-Time

Salary: $15 – $18 per hour

Working Hours: 40 hours per week

Company: Amazon

Location: California

Benefits: Health, Dental, Paid Training, Paid Vacations, 401(k) matching

Job Description

We are looking for enthusiastic and dedicated Customer Service Representatives to join our team in Corona, California. As a Customer Service Representative at Amazon, you will be the face of our company, providing world-class service to our customers.

Requirements

• High School Diploma or GED


• Strong communication skills in English


• Basic computer knowledge and typing skills


• Ability to work flexible hours, including weekends and holidays


• Positive attitude and ability to work well in a team environment

Responsibilities

• Respond to customer inquiries via phone, email, and chat


• Resolve customer issues promptly and efficiently


• Provide information about products and services


• Process orders, returns, and exchanges


• Maintain accurate customer records


• Escalate complex issues to appropriate departments

Benefits

• Comprehensive Health, Dental, and Vision Insurance


• Paid Training Programs


• Generous Paid Vacation and Sick Leave


• 401(k) Retirement Plan with Company Match


• Employee Discounts


• Opportunities for Career Advancement

Educational Qualifications

High School Diploma or GED required. Additional certifications in customer service or related fields are a plus.

Experience

Previous experience in customer service or a related field is preferred but not required. We provide comprehensive training to all new employees.

Company Overview

Amazon is a global leader in e-commerce and technology. We pride ourselves on our customer-centric approach and strive to provide the best shopping experience possible. Our team is dedicated to innovation, excellence, and creating a supportive work environment for our employees.

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