Customer Service Jobs – Full-Time – Yonkers

Job Summary

Type: Full-Time

Salary: Competitive Hourly Rate

Working Hours: 40 hours per week

Company: Amazon

State Location: New York

Benefits: Health Insurance, Dental Insurance, Paid Training, Paid Vacations

Job Description

Amazon is seeking dedicated and enthusiastic Full-Time Customer Service Representatives to join our team in Yonkers, New York. As a vital member of our customer service team, you will play a key role in enhancing the customer experience by providing exceptional service and support to our valued customers.

Requirements

• High school diploma or equivalent


• Strong communication skills, both verbal and written


• Ability to multi-task and manage time effectively


• Proficiency in Microsoft Office Suite


• Previous customer service experience is a plus

Responsibilities

• Respond promptly to customer inquiries via phone, email, and chat


• Resolve customer complaints efficiently and courteously


• Provide accurate information about products and services


• Maintain customer records and update account information


• Work collaboratively with team members to meet overall department goals

Benefits

• Comprehensive Health Insurance


• Dental Insurance


• Paid Training Programs


• Generous Paid Vacation Time

Educational Qualifications

High School Diploma or equivalent is required. Additional certifications in customer service are an advantage.

Experience

While previous customer service experience is preferred, we also welcome candidates who are new to the field but have a strong desire to learn and grow within our company.

Company Overview

Amazon is an industry-leading e-commerce company committed to customer satisfaction and innovation. We pride ourselves on providing a diverse and inclusive workplace where employees can thrive. At Amazon, we offer numerous opportunities for career advancement and personal growth. Join our team and be part of a company that values and rewards hard work, dedication, and creativity.

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