Content Moderator for Ed Tech Company

About Us
At Miaplaza, our vision is to elevate online learning and make it more effective than ever before. We apply the most successful approaches in virtual education to create a homeschool curriculum platform where students from different backgrounds can be successful, including kids with learning disabilities. Our platform allows users to personalize each student?s learning path in a way that exceeds the possibilities of the traditional classroom setting. Every lesson we develop goes through a collaborative creation process and multiple review phases from experts in different fields/disciplines. Our main K-8 curriculum platform is Miacademy, and our high school platform is MiaPrep.
We are growing! Our student base is growing rapidly and we are currently hiring for multiple positions across several departments! Our expansion stems from two key factors: our commitment to providing exceptional educational content to our students by scaling our team with passionate individuals, and our pursuit of new opportunities to enhance our students' learning experiences by broadening our capabilities and expertise as an organization.
About the Role
We are seeking a highly motivated and enthusiastic part-time Virtual Content Moderator to join our team! This position is focused on moderating texts, artwork, and videos posted by children in our educational website community. As a moderator, you will work 4-hour shifts, with the option to work two back-to-back shifts in a day. Additionally, staying up to date with the latest trends is crucial to better understand and relate to our young audience. There also many opportunities for growth in other areas of the company.
To get a feel for what it's like to work as a moderator at Miaplaza, please check out this TikTok: https://www.tiktok.com/@miaplazalearning/video/7190520345714085166
You can also hear our CEO, Johannes Ziegler, discuss our company in this podcast: https://www.youtube.com/watch?v=7mabdbqbSco&t=23s&ab_channel=Universit%C3%A4tStuttgart.
Required Skills:

Tech-savvy: Ability to quickly learn and adapt to various computer applications.
Trend-awareness: Staying up to date with the latest trends to better understand and relate to the young audience.
Independent and self-motivated: Being remote, you need to hold yourself accountable for tasks and ongoing responsibilities with little supervision.
Quick learner: Demonstrated ability to absorb and utilize new information efficiently.
Detail-oriented: Strong attention to detail to ensure content moderation accuracy.
Problem-solving and critical thinking: Proven experience in independently solving technical problems and providing solutions or workarounds.
Excellent interpersonal and communication skills: Exemplary written and spoken English language skills and fast typing abilities.
Trust & integrity: Commitment to doing what is right and maintaining ethical standards.
Empathy and patience: Ability to interact with child members and their parents compassionately and patiently.
Resilient and adaptable: Capacity to take critical feedback and handle difficult customer situations effectively.
Team player: Excellent communication and collaboration with internal teams and external customers.
Reliable high-speed internet and computer: Access to a laptop or desktop with a high-speed internet connection that supports multitasking, including video.

Pay: $19.00 - $23.00 per hour
Benefits: We offer health, dental, and vision insurance for all full-time employees! Our health insurance will also include specialty care like fertility benefits and chiropractic care. We want our employees to have the care and support they need.
Location: Fully remote, but applicants must live in the U.S.
Job Type: Part-time
Pay: $19.00 - $23.00 per hour
Expected hours: 20 ? 30 per week
Benefits:

401(k)
401(k) matching
Employee assistance program
Employee discount
Flexible schedule
Paid time off
Parental leave
Tuition reimbursement

Schedule:

Monday to Friday
Weekends as needed

Work Location: Remote

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