Chat Support Specialist - Remote Work

Job Description:

Coca-Cola European Partners is seeking a Chat Support Specialist to join our team in Fort Worth, Texas. This is a part-time, remote work position ideal for individuals who are resourceful and independent. As an Entry Level Chat Support Specialist, you will be responsible for providing exceptional customer service through online chat platforms...

Responsibilities:
• Respond to customer inquiries and provide support through chat
• Resolve customer issues in a timely and professional manner
• Research and provide accurate information to customers
• Negotiate with customers to reach mutually beneficial solutions
• Maintain a positive and helpful attitude at all times
• Collaborate with team members to improve customer service processes

Requirements:
• Strong communication skills
• Ability to work independently and efficiently
• Excellent research skills
• Strong negotiation skills
• High school diploma or equivalent
• No prior experience required

Benefits:
• Vision insurance
• Relocation allowance
• Travel & spending expenses

Working Environment:
At Coca-Cola European Partners, we strive to pursue excellence in every endeavor, setting a high standard for achievement. Our team is dedicated to providing top-notch customer service and creating a positive work environment for all employees.

Deadline to Apply: September 10, 2024

Equal Opportunity Statement:
Coca-Cola European Partners is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

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