Chat call customer support

Remote, USA Full-time Posted 2025-02-21

At Lavish Home D?or we believe that yourhome should be a reflection of your personality which is why weoffer a wide range of luxury home furnishings.

From sleek andmodern pieces to timeless classics we have something to suit everytaste...

As an authorized dealer of HunterDouglas window coverings we can help control home light with style.Our range includes everything from elegant drapes to practicalblinds all variety of fabrics textures and colors.

But we're more than just a furniture store. Ourteam of experienced interior designers is always on hand to helpclients bring their vision to life.

Whether they're lookingto refresh a single room or redesign entire home we can guide youthrough the process from initial concept to finalinstallation.

Responsibilities :
? Managing order processing for customers using proprietaryorderentry systems.
? Work with customers salesreps and sales management over the phone and email.
? Handle incoming calls and emails from customersaddressing their queries providing product information andresolving issues promptly.
? Strongorganizational and time management abilities with the capacity tohandle multiple tasks and prioritize effectively.
? Work with our technical support and collection personnelto expedite orders and resolve customer problems.
? Process purchase orders and order restock ofinventory.
? Ensure timely and accurate orderprocessing.
? Maintain relationships gatherfeedback and follow up with customers to ensure customersatisfaction.
? Answer pricing and productinquiries.
? Execute contract maintenance andinform customers of pricing contract changes
? Other duties as assigned

Requirements :
? Microsoft Office including; Word Excel and Outlookpreferred.
? Great follow up skills excellentverbal and written communication skills
? Ability to write legibly with correct spelling grammarand punctuation
? Selfstarter.
? Effective working in teams to achieve thedepartment's objectives
? Ability toanalyze situations and resolve problems (i.e. consolidate shipmentsfrom various suppliers and ensure documentation for export iscorrect)

Benefits :
? MedicalDental and Vision offerings
? Weekly DirectDeposit
? Paid Holidays and Personal TimeOff
? 401(k) with match
? Voluntary Life and AD&D Short / Long TermDisability plus other voluntary coverages
? PrePaid Legal and Employee Assistance Programs

Last updated : 2024-08-04

Similar Remote Jobs

Chat call customer support

Posted on: 08-08-2024 00:00

Chat Call Customer Support

Posted on: 11-08-2024 00:00

Chat Client Support Specialist I

Posted on: 19-02-2025 06:28

Chat Clinical Manager

Posted on: 16-12-2024 16:52

Chat & Connect Telephone Caller

Posted on: 16-11-2024 00:00

Chat Customer Care Representative

Posted on: 26-08-2024 00:00

Chat Customer Relations Agent

Posted on: 31-01-2025 09:57

Chat Customer Relations Agent

Posted on: 06-02-2025 00:00

Chat Customer Representative - Remote

Posted on: 27-08-2024 00:00

Chat Customer Representative - Remote

Posted on: 14-11-2024 08:01

Media Relations Lead

Posted on: 11-08-2024 00:00

Virtual Assistant and Intake Coordinator

Posted on: 13-09-2024 00:00

Licensed Virtual Mental Health Counselor

Posted on: 25-08-2024 00:00

Virtual Educator and Tutor

Posted on: 22-08-2024 00:00

Bilingual HR Director

Posted on: 01-11-2024 07:54

COOK (FULL TIME AND PART TIME)

Posted on: 06-02-2025 00:00