AT&T Remote Jobs (Live Chat, Customer Support, Data Entry, Entry Level)

AT&T Remote Jobs (Live Chat, Customer Support, Data Entry, Entry Level)

Job Responsibilities: Customer Service Representative...

Hiring Organization: AT&T

Educational Requirements: Bachelor Degree

Industry: Private

Salary: $35-40$/Year

Location: USA
Full Job Descriptions:-

This mixture position reports to our 1355 W College Dr, Plateau, area and works in focus 3-4 days week after week and from a distance from home 1-2 days week by week. Whenever chose, you should have the option to answer to this area.

This is your chance to be the voice of AT&T - a worldwide forerunner in correspondences and innovation. As a colleague, rethink client care, making significant associations with every client. Each collaboration is a chance to present the most recent innovation, administrations and offers. While you drive to meet your everyday and month to month deals objectives, you'll assist our clients with remaining associated with what makes the biggest difference.

How you'll have an effect

As a Head Administration Expert work in client securing and administration, you'll be forefront in giving answers for imminent and existing clients to improve their administration experience, drive fulfillment and steadfastness. You'll deal with new assistance demands, assisting clients with getting set up with the most recent voice, web, remote plans and gadgets. Furthermore, you will address existing client needs, which incorporate charging and installment, plan changes, overhauls, and specialized help. Your objective will be to give compelling and convenient goals to clients and convey customized suggestions for our most recent items and administrations. Your consultative methodology will assist you with meeting month to month deals objectives and at last convey a remarkable client experience.

What your everyday will resemble

You'll recognize upsell open doors and make proposals to right fit clients with the most recent innovation, administrations and offers.

You'll work in a quick moving, inbound contact climate that handles a high volume of calls, visits, messages, or different kinds of client connections.

You'll utilize numerous devices and frameworks to determine different help, charging, and installment requests as well as keep up with client records.

You'll be a seasoned veteran of improving on the clarification of client bills, rate plans, and highlights of AT&T's items and administrations.

At the point when issues emerge, you'll step in to perform fundamental investigating and additionally connect with Level 3 help to determine different client affecting issues that length numerous organizations like Web, voice, and information administrations.

In this full-time position (40 hours/week) you'll work a set timetable including breaks, snacks and booked open opportunity to guarantee accessibility to answer the client's call and offer uncommon support.

Chief Help Specialists might be broadly educated to address an expansive scope of client care call types including assortments, maintenance, deals channel coordination, charging and changes, and high level specialized help in view of the requirements of business.

What you can anticipate

Paid preparing and extra assets to help outcome in your new job as an AT&T Chief Assistance Advisor.

Our Chief Assistance Specialist Half and half procure $19.61 hourly + up to $12,000 in commissions yearly assuming all business objectives are met. Also the wide range of various astonishing prizes that working at AT&T offers. Individual beginning compensation inside this reach might rely upon geology, experience, aptitude, and schooling/preparing.

Joining our group accompanies astonishing advantages and advantages:

Clinical/Dental/Vision inclusion

401(k) plan

Educational cost repayment program

Taken care of Time and Occasions (in light of date of recruit, something like 23 days of get-away every year and 9 organization assigned occasions)

Paid Parental Leave

Extra debilitated leave past what state and nearby regulation require might be accessible however is unprotected

Reception Repayment

Incapacity Advantages (present moment and long haul)

Life and Coincidental Demise Protection

Supplemental advantage programs: basic disease/mishap medical clinic reimbursement/bunch lawful

Worker Help Projects (EAP)

Broad worker wellbeing programs

Worker limits up to half off on qualified AT&T versatility plans and adornments, AT&T web (and fiber where accessible) and AT&T telephone

What we're searching for

Call focus or client support insight.

Adaptability to work any timetable during active times is fundamental. Explicit work tasks might require day, night, end of the week, or occasion hours. Intermittent extra time might be required.

WFH Prerequisites

You will require confirmed web access (secure, dependable, and devoted high velocity is expected to help business needs) and a laid out committed workspace (work area, seat, power plug, direct LAN association). AT&T will give all the hardware you'll have to get everything rolling! (console, screen, PC, cell phone, and so forth.)

Your work area should be in arrangement with WFH principles (e.g., specialized, security, physical, clamor levels, Clean Work area strategy and so on) and you will take part in work area reviews (e.g., distant work area perception, call and screen accounts, live webcam checking, pictures of work area arrangement, video visits, and so on.).

You should be accessible, open, and responsible to work during laid out work timetables and movements, follow specialized help processes, agree with authoritative security and consistence principles, preparation stages, execution the board, repeating the executives schedules, manual and computerized remote checking arrangements, and so forth.

Need to advance additional about our work from home jobs? Watch this video.

Vocation prospects are boundless with AT&T. You will get the opportunity to balance your involvement in preparing on the most recent innovation, gadgets and our whole setup of items, administrations and advancements. In the event that you're prepared to start to lead the pack as the voice of AT&T, we'd very much want to hear from you!

In the event that you are thinking about positions like Remote Deals, Call Center Delegate, Client support Agent, Inbound Salesman, or Call Center Specialist, this profession move would be an extraordinary fit!

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