Amazon Customer Service Specialist

Job DescriptionJob Description

Communicate with customers through email, phone and online chat to answer customer questions...
Process customer orders, returns and exchange requests to ensure timely and accurate.
Resolve customer complaints and issues to improve customer satisfaction.
Update customer information and order status regularly and maintain customer database.
Collaborate with internal teams to ensure smooth processing of orders and customer needs.
Provide market feedback and assist in optimizing products and services.

Job Requirements: Proficient in using office software High school degree or above, relevant work experience . Familiar with Amazon platform operations and policies, and e-commerce customer service experience . Excellent communication skills and service awareness, able to effectively handle customer issues. Possess strong time management skills

We offer:

Competitive salary and benefits.
Good working environment and team atmosphere.
Professional training and career development opportunities.
How to apply:
Please send your resume and cover letter to joyee@ifencedt.com or 626-226-3575 with 'Amazon Customer Service Application-Name' in the email title. We will contact the suitable candidates as soon as possible.

Company DescriptionWe are a professional fence and privacy fence screen sales company in the United States. Currently located at 4010 Georgia Blvd Our products are widely used in various fields. Our clients include major portable toilet service companies, temporary fence rental companies, companies in the construction and building fields, as well as agricultural related and special events companies. We have a powerful sales team, providing high-quality products and excellent services for all customers. Our firm?s motto is to achieve superior customer satisfaction and promote growth for both our firm as well as our customers?.Company DescriptionWe are a professional fence and privacy fence screen sales company in the United States. Currently located at 4010 Georgia Blvd Our products are widely used in various fields. Our clients include major portable toilet service companies, temporary fence rental companies, companies in the construction and building fields, as well as agricultural related and special events companies. We have a powerful sales team, providing high-quality products and excellent services for all customers. Our firm?s motto is to achieve superior customer satisfaction and promote growth for both our firm as well as our customers?

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