Aetna Health Customer Support Representative (Remote) Apply Now US

Remote, USA Full-time Posted 2025-02-21

Aetna Health Customer Support Representative (Remote) - Apply Now - US

Aetna Wellbeing is a main medical organization devoted to aiding individuals on their way to better wellbeing. Through our coordinated contributions across drug store, medical advantages, and imaginative medical care arrangements, we give a consistent encounter to our clients and clients. With a solid obligation to greatness and an emphasis on further developing the prosperity of people, Aetna Wellbeing is at the bleeding edge of the medical services industry.

Set of working responsibilities:

Is it true or not that you are enthusiastic about giving remarkable client assistance? Do you flourish in a remote workplace? Provided that this is true, we believe you should join our group at Aetna Wellbeing as a Client service Delegate.

Key Liabilities:

Client Help: Answer client requests and give first rate help by means of telephone, email, or visit. Address client concerns, resolve issues, and guarantee a positive... client experience.

Item Information: Foster a profound comprehension of Aetna Wellbeing's items and administrations to successfully help clients and give precise data.

Critical thinking: Explore and investigate client issues and objections. Team up with cross-useful groups to track down arrangements and guarantee consumer loyalty.

Documentation: Keep up with nitty gritty and precise records of client collaborations and exchanges utilizing our CRM framework.

Versatility: Adjust to changes in client volume and necessities. Adaptability in work hours might be expected to oblige busy times.

Required Abilities and Capabilities:

Brilliant Correspondence: Solid verbal and composed relational abilities in English. Capacity to pass on data obviously and expertly.

Client Driven: Showed energy for helping other people and a promise to conveying extraordinary client support.

Educated: Capability in utilizing PC frameworks, including CRM programming and Microsoft Office Suite. Alright with remote work innovation.

Critical thinking: Demonstrated capacity to break down and address client issues productively and really.

Versatility: Readiness to embrace change and adjust to advancing client needs and cycles.

Remote Work Insight: Past involvement with a distant client service job is an or more.

Why Aetna Wellbeing:

Vocation Development: Aetna Wellbeing offers open doors for professional success and expert improvement inside the association.

Far reaching Advantages: Partake in a cutthroat compensation, wellbeing and health advantages, and admittance to worker help programs.

Balance between serious and fun activities: As a distant Client service Delegate, you'll have the adaptability to offset work with your own life.

Influence: Join an organization that is having an effect in medical services and working on the existences of people and networks.

On the off chance that you are a committed client care proficient intensely for helping other people and are prepared to add to our central goal of better wellbeing, we welcome you to go after the Client care Delegate job at Aetna Wellbeing. Go along with us in our obligation to making medical care more open, reasonable, and powerful for all.

To apply, kindly visit Aetna Wellbeing Professions and quest for Occupation Title: Client assistance Delegate (Remote).

Aetna Wellbeing is an equivalent open door boss. We celebrate variety and are focused on establishing a comprehensive climate for all workers

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