Work from Home Customer Service
Zaktos is a designing company that focuses on creating a unique experience for every client and making their dreams a reality. We work on both interior and exterior, commercial and residential. Our mission is to make our clients' vision become a reality.
The main responsibility is to provide a first-class customer service experience in a timely manner and provide resolution to our clients inquiries and concerns as well as work alongside them to create a personalized experience. This is a work from home position and there are a variety of shifts available.
? High school diploma
? Ability to communicate clearly and professionalism
? Willingness to work weekends if needed
? Ability to collaborate and communicate within and between teams
? Industry experience is a plus but not a requirement
Responsibilities: ? Provide a personalized experience for every single client through product expertise and outstanding service ? Think creatively about ways to improve and strengthen our relationship with clients ? Helping clients design custom solutions to fit their specific needs ? Keep records of customer interactions, process customer accounts and file documents ? Manage all phases of the client experience from initial contact through product delivery ? Represent our brand through communication, personal appearance and professionalism ? Build sustainable relationships of trust with clients through open and interactive communication
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