WORK FROM HOME
Job Title : Work From Home Customer Service Representative
Employer : FedEx...
Job Description :
As a Work From Home Customer Service Representative at FedEx, you will provide remote support to customers, handling inquiries and resolving issues through phone, email, and chat.
You will ensure that customers receive timely and accurate information about their shipments, supporting FedEx?s commitment to excellent customer service.
Key Responsibilities :
? Respond to customer inquiries via phone, email, and chat.
? Provide information about shipping services, rates, and delivery times.
? Resolve customer issues and complaints in a timely manner.
? Process orders, track shipments, and handle returns.
? Document customer interactions and maintain accurate records.
? Follow company policies and procedures to ensure customer satisfaction.
? Collaborate with other team members and departments to resolve complex issues.
Qualifications :
? High school diploma or equivalent.
? Previous customer service experience preferred.
? Ability to work independently and manage time effectively.
? Reliable internet connection and a quiet workspace.
? Basic computer skills and familiarity with customer service software.
Last updated : 2024-08-26
Similar Remote Jobs
WORK FROM HOME
Posted on: 27-08-2024 00:00
Work From Home-Accommodations Coordinator
Posted on: 14-10-2024 04:22
Work From Home Accountant - Bookkeeping
Posted on: 24-09-2024 00:00
Work from home account coordinator
Posted on: 05-01-2025 17:57
Work from Home Account Executive
Posted on: 07-10-2024 00:00
Work From Home Account Executive (Entry Level)
Posted on: 17-02-2025 05:59
Work From Home Account Executive (Part Time)
Posted on: 22-08-2024 00:00
Work from Home Accounting Bookkeeping Jobs
Posted on: 16-07-2024 18:39
Work from Home Account Representative
Posted on: 28-10-2024 09:48
Work From Home-Admin Assistant
Posted on: 10-12-2024 18:33
Entry Level Personal Assistant
Posted on: 25-11-2024 05:19
1099 - Independent Rep - Hospitality, Education, Fitness
Posted on: 05-10-2024 00:00
Remote Part Time Data Entry Jobs - Work From Home Opportunities
Posted on: 18-09-2024 00:00
Accounts Payable Clerk (Remote)
Posted on: 16-07-2024 18:59
CVS Virtual Customer Support Specialist (Remote) - Get Started
Posted on: 13-11-2024 04:55
Service Technician, Blended
Posted on: 08-01-2025 08:05
Sales Representative (Remote and No Experience Needed)
Posted on: 14-11-2024 08:01
Data Entry Clerk (Remote) $30 To $35 at One Step Up
Posted on: 03-02-2025 00:00
Surveillance Camera Technician
Posted on: 24-01-2025 04:52
Live Chat Customer Service Representative (Remote)
Posted on: 31-01-2025 09:59