Work at Home Customer Service Agent (Full-Time & Part-Time) (AR)

Employer Industry: Business Process Outsourcing (BPO)

Why Consider This Job Opportunity
? Salary up to $16.10 per hour
? Regular raises based on tenure and performance
? Paid time off, holidays, and training opportunities
? Incentives including monetary rewards and prizes such as electronics and trips
? Medical, dental, and vision coverage options after 30 days of employment
? Engaging work environment with a casual dress code

What To Expect (Job Responsibilities)
? Provide customer service, technical support, and sales interactions through phone communication
? Listen to customers, understand their needs, and resolve issues effectively
? Utilize technology for account management and problem-solving
? Recognize sales opportunities and apply skills to promote products and services
? Escalate customer dissatisfaction appropriately to management

What Is Required (Qualifications)
? Must be 18 years of age or older
? High school diploma or equivalent
? Excellent organizational, written, and oral communication skills
? Ability to type swiftly and accurately (20+ words a minute)
? Basic knowledge of Microsoft Office Suite and Windows operating system

How To Stand Out (Preferred Qualifications)
? Prior experience in customer service or sales roles
? Strong aptitude for conflict resolution and negotiation
? Ability to thrive in a fast-paced and changing environment
? Experience in using customer management systems or related technology

#BusinessProcessOutsourcing #CustomerService #CareerOpportunity #CompetitivePay #RemoteWork

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