Website Support Specialist

Website Support Specialist Job Description... Position Overview: We are seeking a highly skilled and motivated Website Support Specialist to join our dynamic team. The ideal candidate will possess a strong background in website design and editing, with proficiency in WordPress, Google Analytics, Microsoft Center, and other major website builders. This individual will play a crucial role in providing ongoing support to ensure the optimal functionality, design, and user experience of our websites. Responsibilities: Website Design and Editing: ? Create visually appealing and user-friendly website designs. ? Implement design changes, updates, and enhancements using WordPress and other major website builders. ? Collaborate with internal teams to understand design requirements and objectives. Content Management: ? Update and manage website content to ensure accuracy and relevance. ? Utilize design tools to enhance visual elements and overall aesthetics. ? Ensure consistency in branding and messaging across the website. Troubleshooting and Technical Support: ? Identify and resolve website issues promptly. ? Provide technical support for website-related inquiries. ? Collaborate with developers and IT teams to address complex technical challenges. User Training and Documentation: ? Conduct training sessions for internal users on website management. ? Develop documentation and tutorials for website-related processes. ? Assist users in understanding and utilizing website features effectively. Quality Assurance: ? Perform regular website audits to identify and address any issues. ? Conduct testing to ensure compatibility with various browsers and devices. ? Implement best practices for website performance and security. Qualifications: ? Proven experience in website design and editing, with a strong portfolio showcasing past projects. ? Proficiency in WordPress and other major website builders (e.g., Wix, Squarespace). ? Solid understanding of design principles, user experience, and responsive design. ? Excellent troubleshooting skills and the ability to address technical challenges. ? Strong communication skills and the ability to collaborate with cross-functional teams. ? Familiarity with SEO best practices and website analytics. ? Experience in training and supporting end-users. Education and Experience: ? Bachelor's degree in a relevant field (e.g., Web Design, Graphic Design) preferred. ? 3+ years of experience in website design and support. How to Apply: Please submit your resume, portfolio, and a brief cover letter detailing your relevant experience to marketing@socialjackmedia.com. Include 'Freelance Website Support Specialist Application' in the subject line. Work & Salary Schedule: ? Remote ? 20 Hours per week ? $15 per hour Job Type: Part-time Pay: From $15.00 per hour Expected hours: No less than 20 per week Benefits: ? Flexible schedule Experience level: ? 3 years ? 4 years ? 5 years Schedule: ? 8 hour shift ? Monday to Friday Work Location: Remote

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