Web Chat Associate - Work from home

Job Description:

Quanta Services is seeking a dedicated and confident Web Chat Associate to join our team on a part-time basis, working from home in Denver, Colorado. As an Entry Level position, no prior experience is required, making this an excellent opportunity for individuals looking to kickstart their career in the tech industry...

Responsibilities:
• Engage with customers via web chat to provide support, answer inquiries, and resolve issues in a timely and professional manner
• Collaborate with team members to ensure a seamless customer experience
• Utilize project management skills to prioritize and manage multiple chat conversations simultaneously
• Maintain a positive and helpful attitude while representing the company's brand
• Continuously strive to improve customer satisfaction and retention rates

Requirements:
• Strong communication skills, both written and verbal
• Ability to work independently and as part of a team
• Proficiency in multitasking and time management
• Comfortable using technology and learning new software platforms
• High school diploma or equivalent

Personality Traits:
• Dedicated: Willing to go above and beyond to meet customer needs
• Confident: Able to handle challenging situations with grace and professionalism

Soft Skills:
• Teamwork: Collaborate effectively with colleagues to achieve common goals
• Project Management: Organize and prioritize tasks to meet deadlines and deliver results

Benefits:
• Travel opportunities for top performers
• Paid Time Off (PTO) for work-life balance
• Disability insurance for added peace of mind

Working Environment:
At Quanta Services, we embrace a culture that challenges norms and encourages bold thinking. As a Web Chat Associate, you will have the opportunity to contribute to a dynamic and innovative team while working from the comfort of your own home.

Deadline to Apply:
Interested candidates should submit their applications by September 2, 2024.

Equal Opportunity Statement:
Quanta Services is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome and encourage applications from all qualified individuals regardless of race, gender, age, religion, sexual orientation, or disability.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

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