Virtual Customer Service Associate
Description:
? Fully remote position
? Help people by taking calls and understanding customers? needs
? Create positive experiences for members as part of the Customer Experience team
Requirements: ? 1+ yr Call Center experience ? Answer incoming phone calls throughout scheduled shift ? Assisting customers with healthcare claims and enrollment ? A warm and friendly approach developing a good rapport with a caller ? Must be able to de-escalate and manage difficult calls ? Must strive to be professional, level-headed, to provide consistent, high-quality customer support ? Calls require excellent listening skills, research and attention to detail ? Up to 12 applications on one call ? Strong navigation skills, quickly transition from one task to another ? Proficient with dual monitors ? Excellent communication skills ? Minimum 25 WPM typing ? Keyboard shortcut knowledge ? High school diploma, GED ? Must reside in the US ? Successfully complete the mandatory paid 4-week training with 100% attendance
Benefits:
? Flexible scheduling
? Work-from-home opportunities
? Paid training
? Paid orientation and mandatory events
? Direct deposit payments
Similar Remote Jobs
Virtual Customer Service Associate
Posted on: 21-11-2024 08:14
Virtual Customer Service Associate
Posted on: 06-12-2024 06:00
Virtual: Customer Service Associate
Posted on: 16-07-2024 18:36
Virtual Customer Service Associate
Posted on: 03-01-2025 07:35
Virtual Customer Service Associate
Posted on: 20-01-2025 00:00
Virtual Customer Service Associate
Posted on: 13-09-2024 00:00
Virtual Customer Service Associate
Posted on: 02-10-2024 00:00
Virtual Customer Service Associate II (Retirement Plans) US Anywhere
Posted on: 27-09-2024 00:00
Virtual Customer Service Associate - No Experience - Part-Time
Posted on: 26-11-2024 06:18
Virtual Customer Service Associate - No Experience - Part-Time
Posted on: 20-01-2025 00:00
Senior Sales Representative
Posted on: 16-07-2024 18:51
Technical Program Manager, Identity, Access, Global Security and Resilience Services
Posted on: 25-09-2024 00:00
We are looking for 2 Training Assistants to the Call Center Consultant
Posted on: 31-01-2025 10:02
3rd Shift Operator M-F 11:00pm-7:30am $18.71
Posted on: 11-08-2024 00:00
Student Assistant - Air Resources Board Regulation Implementation (Remote)
Posted on: 27-09-2024 00:00
Customer Service Representative-Work from Home
Posted on: 16-07-2024 18:50
AVP, Digital Analytics (L10)
Posted on: 16-11-2024 19:13
Driver - Cash out with Instant Pay
Posted on: 06-11-2024 04:54
Customer Experience Chatroom Operator (Remote)
Posted on: 16-11-2024 19:13
Data Entry Clerk Remote Jobs ? WFH
Posted on: 27-11-2024 06:07