Vice President of Business Development - Healthcare

The Opportunity | VP of Business Development - Healthcare

In this role, you will engage in the market as an industry expert focused on helping us continue building our presence within the Healthcare Payer and Provider space, selling Healthcare CXM, digital solutions, and services...

A key objective is to identify and evaluate NEW partnerships. Knowing the current market and trends to approach prospects. You will be tactical and thoughtful, engaging potential clients with their organization's long-term strategy and operations in mind. This can only be done effectively by having that intimate knowledge and experience in the Healthcare space.

As a VP of Business Development - Healthcare, Your Role Will Include?
? Engaging your Established Network: The primary goal is to continue nurturing and growing relationships with healthcare clients. Understanding their needs, challenges, and goals to provide tailored solutions.
? Client Acquisition: Actively seeking and acquiring new clients for healthcare services, including hospitals, clinics, healthcare providers, and other relevant organizations.
? Service and Product Knowledge: Prior knowledge of similar services will allow for much more effective positioning in the marketplace of Teleperformance features, benefits, and competitive advantages.
? Sales Strategies: Developing and implementing effective sales strategies to achieve market revenues and maximize market penetration.
? Client Presentations: Savvy's presentation skills are used to demonstrate healthcare services to clients, addressing their specific requirements and showing the value proposition.
? Industry Networking: Actively participating in industry events, conferences, and networking opportunities to build relationships, stay informed about industry developments, and generate leads.
? Contract Negotiation: Leading negotiations for contracts and agreements with healthcare clients, ensuring terms are favorable for both parties.
? Collaboration with Cross-functional Teams: Working closely with internal teams, including marketing, product development, and customer support, to ensure alignment and effective communication.
? Market Analysis: Conducting market research to understand healthcare industry trends and the competitive landscape and identifying potential clients.
? Sales Reporting: Providing regular reports on sales performance, market trends, and client feedback to inform strategic decision-making using the TP CRM system ? Sales Force.
? Compliance: Ensuring that all sales activities adhere to healthcare regulations, compliance standards, and company policies.
? Customer Satisfaction: Monitor client satisfaction, address concerns promptly, and maintain a high level of customer service to foster long-term relationships.
? Forecasting: Developing accurate sales forecasts and projections based on market trends, client feedback, and other relevant factors.
? Continuous Learning: Keeping abreast of changes in the healthcare industry, including new technologies, regulations, and market dynamics, to adapt sales strategies accordingly.
? Achieving Revenue Targets: Meeting or exceeding sales quotas and revenue targets set by the organization.

Key First-Year Objectives
? Develop a business development strategy to engage an identified target list - based on assigned accounts and utilizing your digital rolodex.
? Qualify 12 opportunities per year with the formula to close 3-4 deals per year.
? Build confidence and trust with accounts through close partnerships and by repeatedly delivering ?as promised.?
? Optimize internal relationships with sales support and Client Services.

What Will You Need to Succeed?
? Passion to sell into and build relationships in the healthcare industry!
? Bachelor?s degree or above, preferred.
? 8+ years of successful enterprise sales experience within the Healthcare industry, specifically targeting Payer/Provider.
? 8+ years of experience in a customer acquisition client-facing role with experience in account growth and creating strategies that exceed our client?s business goals.
? Experience in the BPO environment selling services such as: Member Enrollment; Member Support; Medical Coding; Medical Record Management; Charge Capture; Medical Billing and Payment Processing.
? Strategic critical thinker who also has excellent attention to detail.
? Experience in pricing, contract negotiations, and proactive, thoughtful proposals
? Having business development, sales, and origination experience across multiple geographies, ideally in the Healthcare industry.
? A robust network of contacts and a strong understanding of Healthcare customers.
? Good understanding of CX-related digital technologies, Digital Transformation a plus
? Strong negotiation and business management skills
? Analytical thinking, proactive attitude, strong written and oral communication skills
? Must have extensive experience selling into and presenting to the highest-level decision-makers (C-level Executives)
? Excellent interpersonal skills and teamwork mindset
? Must be highly detailed oriented with the ability to be productive and accountable and work under tight deadlines when needed.

Maximize Your Impact at Teleperformance

Welcome to Teleperformance, a global hub of innovation and empowerment, where we redefine the future. With a remarkable ?10 billion in annual revenue and a global team of 500,000 employees serving 170 countries in over 300 languages, we lead in intelligent, digital-first solutions.

Want to maximize your impact and earnings? Join our Business Development team, where you will have access to multiple tools that will leverage your potential.
? Diverse solutions & verticals: Boost your quota & earnings across multiple verticals, such as: Insurance, Technology, Banking & Financial Services, Digital Ads, and more!
? Global reach: Sell across multiple locations & languages, broadening your portfolio.
? Digital solutions leader: Leverage our expertise in AI, omnichannel solutions, and customer satisfaction.

As a globally certified Great Place to Work in 72 countries, our culture thrives on diversity, equity, and inclusion. Strengthen your leadership position, tap into our omnichannel solutions, and contribute to a brighter, digitally driven tomorrow. Your talent is the missing piece that completes our vision.

Important | Policy on Unsolicited Third-Party Candidate Submissions

Teleperformance does not accept candidate submissions from unsolicited third parties, such as recruiters or headhunters. Such applications will not be considered; no contractual association shall be established through such submissions.

Is There a Fine Print?

No fine print, though we will grab this space to remind you that Teleperformance is home to a global family with people from various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences

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