UPS Customer Service Representative ? Work From Home Opportunity

UPS Customer Service Representative ? Work From Home Opportunity

Are you passionate about delivering exceptional customer service and looking for a flexible work-from-home opportunity? UPS is seeking dedicated Customer Service Representatives to join our team. In this role, you?ll be the first point of contact for our customers, providing them with timely and accurate information regarding their... shipments, orders, and other service inquiries. If you have excellent communication skills, a knack for problem-solving, and a desire to work in a dynamic, customer-focused environment, this could be the perfect role for you. Apply today to become a part of a globally recognized logistics leader and help us deliver what matters.

Job Type

? Full-time

? Working Hours: 8:00 AM ? 5:00 PM (Flexible Shift Options Available)

Responsibilities
? Respond to customer inquiries via phone, email, and chat.
? Provide accurate information regarding shipment tracking and delivery schedules.
? Assist customers with placing orders and processing returns.
? Resolve customer complaints and issues in a timely manner.
? Maintain detailed records of customer interactions and transactions.
? Collaborate with other departments to ensure customer satisfaction.
? Offer product and service information to customers.
? Follow up with customers to ensure their issues are fully resolved.

Benefits
? Competitive hourly pay ($25 ? $45 per hour).
? Health, Dental, and Vision Insurance.
? 401(k) plan with company match.
? Paid time off and holidays.
? Employee discounts on UPS services.
? Professional development and career advancement opportunities.

Hourly Salary Range

? $25 ? $45 per hour

Job Requirements
? Located in the United States.
? High school diploma or equivalent.
? Excellent verbal and written communication skills.
? Strong problem-solving abilities.
? Proficient in using computers and customer service software.
? Ability to work independently and manage time effectively.
? Previous customer service experience is a plus.

Basic Educational Requirements

? High school diploma or equivalent.

Positive Work Environment

? Supportive team culture.

? Opportunities for growth and development.

? Work-life balance with flexible working hours.

Company Description

UPS is a global leader in logistics and package delivery, committed to improving lives and connecting communities. With a rich history spanning over a century, UPS has grown into a Fortune 500 company known for its innovative solutions and exceptional customer service. Our mission is to provide reliable and efficient services to our customers, ensuring their shipments are delivered safely and on time. We value our employees and offer a positive work environment where they can thrive and grow. Join UPS and be a part of a company that values integrity, excellence, and teamwork.

How to Apply

Interested candidates can apply through our website: [UPS Careers Website URL

Apply Job!