Telephonic Nurse Advisor

Remote, USA Full-time Posted 2025-02-21

Job Summary


CVS Health is seeking a compassionate and skilled Telephonic Nurse Advisor to join our team. This is a full-time, remote position with a competitive salary. Working hours are flexible, accommodating various time zones. As a trusted healthcare partner, CVS Health offers a comprehensive benefits package including health, dental, paid training, and paid vacations.


Job Description


Are you a dedicated and experienced nurse looking to make a difference from the comfort of your home? CVS Health is looking for a Telephonic Nurse Advisor to provide exceptional care and support to our patients via telephone. As a Telephonic Nurse Advisor, you will be responsible for assessing patient needs, providing health information, and offering guidance on managing chronic conditions. Your expertise will play a crucial role in helping patients navigate their healthcare journeys, ensuring they receive the best possible care.


As a Telephonic Nurse Advisor, you will be part of a dynamic team that is committed to improving patient outcomes and offering high-quality healthcare services. Your role will involve interacting with patients, caregivers, and other healthcare professionals to provide timely and accurate advice. This position requires excellent communication skills, clinical knowledge, and the ability to work independently in a remote setting.


Requirements


1. Active RN license in the state of residence.


2. Minimum of 2 years of clinical nursing experience.


3. Strong communication and interpersonal skills.


4. Proficiency in using electronic health records (EHR) and other healthcare technologies.


5. Ability to work independently and manage time effectively.


6. Compassionate and patient-centered approach to care.


7. High-speed internet connection and a quiet, private workspace.


Responsibilities


1. Conduct telephonic assessments to identify patient needs and provide appropriate health advice.


2. Educate patients on managing chronic conditions and promoting healthy lifestyles.


3. Coordinate care with other healthcare professionals and connect patients with necessary resources.


4. Document patient interactions and maintain accurate records in the EHR system.


5. Monitor patient progress and follow up as needed to ensure adherence to care plans.


6. Provide emotional support and guidance to patients and their families.


7. Participate in ongoing training and professional development to stay current with best practices in telehealth.


Benefits


– Comprehensive health and dental insurance.


– Paid training and continuous professional development opportunities.


– Generous paid vacation and holiday policy.


– Employee wellness programs and resources.


– Retirement savings plan with company match.


– Flexible working hours and remote work setup.


Educational Qualifications


– Bachelor of Science in Nursing (BSN) preferred.


– Current and valid RN license.


Experience


– Minimum of 2 years of clinical nursing experience.


– Previous experience in telehealth or telephonic nursing is a plus.


Company Overview


CVS Health is a leading healthcare innovation company, dedicated to improving patient health and access to care. With a diverse workforce and a commitment to providing top-tier health services, we strive to make a positive impact on the communities we serve. Our team of healthcare professionals works collaboratively to deliver personalized care, and we are proud to offer a supportive and inclusive work environment. Join us and be part of a company that values your expertise and is committed to your professional growth.


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