Teleperformance Customer Service Representative-Work from Home ? Apply Now

Job Summary

Job Type: Full-Time...

Salary: Competitive hourly rate

Working Hours: Flexible schedule opportunity

Company: Teleperformance

Location: Remote ? Work from Home

Teleperformance, a global leader in customer service solutions, is seeking enthusiastic and dedicated Customer Service Representatives to join our dynamic team. This is a fantastic opportunity to work from the comfort of your own home, enjoy flexible working hours, and be part of a company that values its employees. Teleperformance offers a comprehensive benefits package including health, dental, paid training, and paid vacations.

Job Description

As a Customer Service Representative at Teleperformance, you will be the first point of contact for our customers. You will provide exceptional support by handling inquiries, resolving issues, and offering guidance on various products and services. This role requires excellent communication skills, a passion for customer service, and the ability to work independently in a remote setting.

In this role, you will receive extensive training to ensure you are well-equipped to handle the demands of the position. You will be part of a supportive team that values collaboration and continuous improvement.

Key Responsibilities
? Respond to customer inquiries via phone, email, and chat.
? Resolve customer issues in a timely and efficient manner.
? Provide accurate information about products and services.
? Maintain up-to-date knowledge of company offerings.
? Document customer interactions and maintain detailed records.
? Collaborate with team members to improve customer service processes.
? Meet or exceed performance metrics related to customer satisfaction and efficiency.

Requirements
? High School Diploma or equivalent.
? Proven experience in a customer service role.
? Excellent verbal and written communication skills.
? Strong problem-solving abilities.
? Ability to work independently and manage time effectively.
? Proficiency with basic computer applications and software.
? Reliable high-speed internet connection.

Benefits
? Competitive hourly rate.
? Health, dental, and vision insurance.
? Paid training and ongoing professional development.
? Paid vacations and holidays.
? Flexible schedule opportunities.
? Employee assistance program.
? Work-from-home convenience.

Educational Qualifications
? High School Diploma or equivalent (required).

Experience
? Previous experience in customer service or a related field (preferred).

Company Overview

Teleperformance is a global leader in digitally integrated business services, providing customer service, technical support, and sales solutions to major companies worldwide. With a presence in over 80 countries and a team of over 300,000 passionate employees, Teleperformance is committed to delivering exceptional service and innovative solutions. We pride ourselves on our inclusive and supportive work environment, where employees are encouraged to grow and succeed.

If you are looking for a rewarding career in customer service with the flexibility to work from home, apply now to join the Teleperformance team!

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