Telehealth Nurse Navigator

Job Summary

**Job Type:** Full-Time

**Salary:** Competitive, commensurate with experience

**Working Hours:** Flexible schedule

**Company:** CVS Health

**Remote Location:** Yes, this is a remote position

**Benefits:** Health, Dental, Paid Training, Paid Vacations, 401(k), Employee Discounts, and more

CVS Health is seeking an enthusiastic and dedicated Telehealth Nurse Navigator to join our innovative team. This remote position allows you to work from the comfort of your home while providing crucial healthcare services and support to our patients. As a Telehealth Nurse Navigator, you will play a vital role in our mission to improve patient outcomes and ensure seamless care coordination.

Job Description

As a Telehealth Nurse Navigator at CVS Health, you will be responsible for guiding patients through their healthcare journey. Your role will involve providing telephonic support, care coordination, and patient education to ensure that patients receive the appropriate care and resources they need. You will be a critical part of our patients’ healthcare team, working closely with physicians, pharmacists, and other healthcare professionals to enhance patient outcomes and satisfaction.

You will need to be well-versed in telehealth technologies and comfortable working in a remote environment. The ability to communicate effectively, show empathy, and maintain patient confidentiality is essential. Your primary goal will be to support patients in managing their health conditions, adhering to treatment plans, and navigating the healthcare system efficiently.

Requirements

– Active Registered Nurse (RN) license in the state of residence

– Minimum of 3 years of clinical nursing experience

– Experience in telehealth or case management preferred

– Strong communication and interpersonal skills

– Proficiency in using electronic health records (EHR) and telehealth platforms

– Ability to work independently and as part of a multidisciplinary team

– Strong organizational and time-management skills

Responsibilities

– Provide telephonic support and education to patients regarding their health conditions and treatment plans

– Coordinate care with healthcare providers, pharmacists, and other members of the healthcare team

– Assist patients in navigating the healthcare system and accessing necessary resources

– Monitor and follow up on patients’ progress, ensuring adherence to treatment plans

– Document patient interactions and care plans accurately in the EHR

– Participate in continuous quality improvement initiatives

– Stay updated with current best practices and guidelines in telehealth and nursing care

Benefits

– Comprehensive Health and Dental Insurance

– Paid Training and Professional Development Opportunities

– Generous Paid Vacation and Leave Policies

– 401(k) Retirement Plan with Company Match

– Employee Discounts on CVS Health products and services

– Flexible working hours and a supportive remote work environment

Educational Qualifications

– Bachelor of Science in Nursing (BSN) preferred

– Active Registered Nurse (RN) license

Experience

– Minimum of 3 years of clinical nursing experience

– Experience in telehealth, case management, or care coordination is preferred

Company Overview

CVS Health is a leading health solutions company, delivering care like no one else can. We reach over 100 million people every day, providing innovative health services and solutions that help members live healthier lives. Our focus on community well-being, our commitment to diversity and inclusion, and our dedication to providing high-quality healthcare make CVS Health an employer of choice.

Join our team and help us transform the future of healthcare. Our mission is to improve the health and well-being of our patients, and as a Telehealth Nurse Navigator, you will be at the forefront of this mission, making a difference in the lives of patients every day.

Apply today to start your journey with CVS Health and contribute to a healthier future for all.

Apply Job!