Technology Administrator (Remote)

REF Origin Story:
Raw Earth Foundation was born from a deep-rooted dedication to service and a love for all things wild. In 2016, while our founder Raven Petca was volunteering on an organic farm in Ecuador, she witnessed firsthand the devastating impact of climate change on the Amazon. The eye-opening experience strengthened her determination to take action toward environmental challenges, and there she promised to do everything she could to help. In 2023, after nearly seven years of research and reflection, she founded Raw Earth Foundation.Today, the organization is dedicated to restoring ecosystems, protecting biodiversity, and creating sustainable green spaces, fulfilling the promise she made.
What we are doing Now:
The early stages of Raw Earth Foundation have been centered around establishing fundraising platforms to support our mission and programs. These efforts have created a strong foundation for the future growth of our initiatives. Looking ahead, we are excited to expand our team, strengthen our programs, and enhance our online presence. In addition, we are eager to acquire and develop facilities that will further support our programs.
What a 'day in the life' of a volunteer REF Tech Administrator will look like:
NOTE - We are a 501(c)(3) nonprofit organization with an all-volunteer, unpaid staff and this role follows that guideline as well.
Responsible for managing the development of a program application, maintaining our website, optimizing our SEO, and analyzing performance metrics through Google Analytics and Tag Manager. This role will involve collaborating with team members to enhance user experience and streamline our digital interactions with supporters, volunteers, and community members.
? Application Development: Lead the development of an application for program engagement, tracking, and user registration. Define and implement key functionalities in alignment with the organization?s objectives. Conduct user testing and gather feedback to refine app features and functionality.
? Website Maintenance and Development: Regularly update content, troubleshoot technical issues, and ensure a high-performing, user-friendly website. Implement improvements such as donation processing, volunteer sign-ups, and data collection tools. Ensure mobile responsiveness, accessibility, and user-centered design.
? SEO and Analytics Optimization: Enhance SEO strategies to improve website visibility and search engine ranking. Set up and monitor Google Analytics and Tag Manager to track user behavior, conversions, and other key metrics. Generate regular analytics reports and make data-driven recommendations to improve user engagement and site performance.
? Technical Support and Training: Provide technical support to team members, addressing application or website issues as they arise. Train staff on using the website and app functionalities, ensuring team fluency and efficient use of resources.
? Security and Data Management: Ensure data security protocols for the website and application, including backup and recovery solutions. Implement and manage security features to protect user data and maintain compliance with privacy standards.
? Reporting and Insights: Analyze performance metrics and generate insights for improvements across platforms. Prepare quarterly reports on SEO, Google Analytics, and Tag Manager performance for leadership.
? Cross-Department Collaboration: Partner with communications, fundraising, and program teams to ensure technical support aligns with their goals. Offer feasibility reports and solutions for digital initiatives proposed by various departments.
Qualifications & Experience Necessary for the Role:
? Based in the United States
? Available to respond to emails/messaging/inquiries within 24 hours
? accuracy and detail orientation
? Strong verbal communication and active listening skills
? Knowledge of our techstack and management tools/software (i.e. Monday PMS, Clockify, Slack, Canva, etc.) and experience using open source application creation platforms.
? Strong understanding of SEO best practices, Google Analytics, and Tag Manager.
? Knowledge of data security, backup, and recovery best practices.
? Experience in a non-profit or mission-driven organization.
? Familiarity with fundraising platforms, donor tracking systems, and social media integration.
? Strong troubleshooting skills with a high level of detail orientation and able to offer solutions or alternatives
? Effective communication skills for explaining technical concepts to non-technical staff.
? A passion for environmental sustainability and alignment with Raw Earth Foundation?s mission.
Our process/next steps:
Once you complete and submit your initial application:
? Your credentials will be reviewed by our hiring staff.
? Based on our needs and qualifications, an HR team member will contact you to schedule an interview if you are selected to move forward by Senior Leadership.
? Within 7 business days of the interview, we will provide you a status on your application or an offer for the position.
? Upon acceptance of an offer, we require the signing of our Volunteer Agreement/NDA.
? A formal onboarding session will then be scheduled with Human Resources to walk you through our tools, platforms, standard communication, workflow procedures, and the like. You will then be provided a project and/or task list to get started on within 48 to 72 hours.
Volunteer Perks:
This role will offer a variety of non-monetary benefits, such as credit documentation and/or public recognition. These benefits are awarded based on volunteers ability to complete tasks on time and complete the minimum amount of volunteer hours required of their role. In order to receive any non-monetary benefit, volunteers will need to complete a minimum of forty hours within their first year of joining our team.
Our list of non-monetary benefits are as follows:
? Resume reference
? Feature on website or social media
? Linkedin experience and/or endorsement
? REF Annual recognition award and/or a PVSA
? Discounted REF merchandise