Team Leader - DEN Airport

Remote, USA Full-time Posted 2025-02-21

The Team Leader will monitor customer interactions to ensure extraordinary service, ensure adherence of team and individual performance goals, use performance metrics and reporting to drive performance and business results. Coaching your team to provide a high-touch, premium experience for all lounge guest. Inspiring your team of MSPs to achieve their goals by providing continuous coaching, training and development; as well as, rewarding and recognizing accomplishments. Communicating with your team to ensure that they are well informed about changes that may affect them and their customers
Managing your team to ensure adequate servicing coverage is provided 365 days per year, which may include filling in when needed. Evaluating team performance and creating development and action plans, on an individual level, that are owned and driven by each team member. Working closely with the food and beverage lounge partners to create an extraordinary customer experience for all Centurion Lounge visitors.

American Express is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Apply Job!

Apply for the Job

Team Leader - DEN Airport

Similar Remote Jobs

Team Leader - DEN Airport

Team Leader - English Speaker (Evening Shift)

Team Leader - English Speaker (Evening Shift)

Team Leader/Flexible hours/Free parking/Part time & Full time

Team Leader - Fraud / Finance Work at Home, Alaska Job Type...

Team Leader - Fraud / Finance Work at Home, Alaska Job Type: Contact Center

Team Leader - Fraud / Finance Work at Home, Alaska Job Type: Contact Center

Team Leader, Group Implementation

Team Leader - Now Hiring!

Team Leader, Outsourced Program Administration

Input device system design engineer

American Express Work From Home Jobs ? Live Chat $22/h

Remote Patient Monitoring LVN

Flexible Remote Customer Service Role - Earn Up to 19 Per Hour

(Work From Home Jobs Part Time) Walmart Work From Home jobs

Automation Project Manager ? Experience in Life Science Manufacturing(remote)

Data Entry Clerk Work From Home - Part-Time Survey Participants

Virtual Call Center Agent

Virtual Testing & Simulation- MSP CX Quality Assurance, Mechatronics & Sustainable Packaging

Director, Market Access Strategy - Remote