Software Engineer Principal, Machine Learning & E-Commerce (Remote)

Position Purpose:

The Software Engineer Principal will drive the technical vision and architecture for a high-traffic e-commerce website. This role is for a hands-on leader with extensive experience designing, implementing, and optimizing scalable e-commerce platforms in cloud environments, specifically Google Cloud Platform (GCP). The ideal candidate will possess a blend of technical expertise, leadership, and innovation to ensure our platform delivers exceptional performance, user experience, and integration of cutting-edge technologies.

Key Responsibilities: ? 70% Delivery & Execution ? Collaborates and pairs with other product team members (UX, engineering, and product management) to create secure, reliable, scalable software solutions ? Documents, reviews and ensures that all quality and change control standards are met ? Writes custom code or scripts to automate infrastructure, monitoring services, and test cases ? Writes custom code or scripts to do 'destructive testing' to ensure adequate resiliency in production ? Creates meaningful dashboards, logging, alerting, and responses to ensure that issues are captured and addressed proactively ? Contributes to enterprise-wide tools to drive destructive testing, automation, or engineering empowerment ? Identifies product enhancements (client-facing or technical) to create a better experience for the end users ? Identifies unsecured code areas and implements fixes as they are discovered with or without tooling ? Identifies, implements, and shares technical solutions that can be used across the organization ? Creates and architects foundational code elements that can be reused many times by a product ? Creates meaningful architecture diagrams and other documentation needed for security reviews or other interested parties ? Defines Service Level Objectives for product to constantly measure their reliability in production and help prioritize backlog work ? 20% Support & Enablement: ? Fields questions from other product teams or support teams ? Monitors tools and participates in conversations to encourage collaboration across product teams ? Provides application support for software running in production ? Proactively monitors production Service Level Objectives for products ? Works with vendors and the open-source community to help identify and implement feature enhancements in software products ? Works with other product teams to create API specifications and contracts for shared data ? Proactively reviews the performance and capacity of all aspects of production: code, infrastructure, data, and message processing ? Triages high priority issues and outages as they arise ? 10% Learning: ? Participates in and leads learning activities around modern software design and development core practices (communities of practice) ? Learns, through reading, tutorials, and videos, new technologies and best practices being used within other technology organizations ? Attends conferences and learns how to apply new technologies where appropriate

Direct Manager/Direct Reports:
? Typically reports to the Software Engineer Manager or Sr. Manager, Technology Director or Sr. Director.

Travel Requirements: ? Typically requires overnight travel less than 10% of the time.

Physical Requirements: ? Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Working Conditions:
? Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications: ? Must be eighteen years of age or older. ? Must be legally permitted to work in the United States. ? Mastery of an object oriented programming language (preferably Java) ? Must be legally permitted to work in the United States

Preferred Qualifications: ? Bachelor's or master?s degree in computer science, Software Engineering, or a related field preferred ? 10+ years of experience in software development and architecture, with at least 5 years leading e-commerce platforms ? Expertise in cloud technologies, particularly GCP. Experience with other cloud environments (AWS, Azure) is a plus ? Strong background in microservices architecture, containerization (Docker, Kubernetes), and serverless technologies ? Proven ability to design and implement scalable, high-performance systems capable of handling high traffic (10,000+ TPS) ? Experience with BigQuery, GraphQL, and ML integration for e-commerce applications ? Experience developing or integrating chatbots and conversational AI into e-commerce platforms ? Strong knowledge of security, compliance, and data privacy in the context of cloud-based e-commerce ? Excellent communication skills with the ability to collaborate across teams and present ideas clearly to both technical and non-technical stakeholders ? Experience with CI/CD pipelines, automated testing, and deployment in a cloud-native environment ? Familiarity with SEO optimization, web performance metrics (LCP, FID, CLS), and Core Web Vitals ? Knowledge of DORA metrics and experience improving developer productivity through tooling and automation

Minimum Education:
? The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Preferred Education:
? No additional education

Minimum Years of Work Experience:
? 6

Preferred Years of Work Experience:
? No additional years of experience

Minimum Leadership Experience:
? None

Preferred Leadership Experience:
? None

Certifications:
? None

Competencies:
? Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm
? Business Insight: Applying knowledge of business and the marketplace to advance the organization's goals
? Collaborates: Building partnerships and working collaboratively with others to meet shared objectives
? Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
? Cultivates Innovation: Creating new and better ways for the organization to be successful
? Drives Results: Consistently achieving results, even under tough circumstances
? Global Perspective: Taking a broad view when approaching issues; using a global lens
? Interpersonal Savvy: Relating openly and comfortably with diverse groups of people
? Manages Ambiguity: Operating effectively, even when things are not certain or the way forward is not clear
? Manages Complexity: Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems
? Nimble Learning: Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder
? Optimizes Work Processes: Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement
? Self-Development: Actively seeking new ways to grow and be challenged using both formal and informal development channels
? Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations

The application window is anticipated to be closed on September 10, 2024

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