Social Media and Customer Service Associate ( Tesla Remote Jobs)

Job Summary

Job Type: Full-time, Remote

Salary: $50,000 – $70,000 per year

Company: Tesla, Inc.

Location: Remote (USA)

Benefits:

• Comprehensive health insurance (medical, dental, vision)


• 401(k) with company match


• Paid time off and holidays


• Employee discounts on Tesla products


• Professional development opportunities

Job Description

Tesla is looking for a dynamic and experienced Social Media and Customer Service Associate to join our team. As a remote employee, you will be responsible for managing our online presence and interacting with our customers through various social media platforms. The ideal candidate is passionate about clean energy, technology, and delivering an exceptional customer experience.

Requirements

• Proven experience in social media management and customer service


• Excellent written and verbal communication skills


• Ability to work independently and manage multiple tasks simultaneously


• Familiarity with social media tools and analytics


• Strong problem-solving skills and attention to detail


• Availability to work flexible hours, including weekends and holidays

Responsibilities

• Manage and monitor Tesla’s social media channels, including Facebook, Twitter, Instagram, LinkedIn, and more


• Respond to customer inquiries and complaints in a timely and professional manner


• Create engaging and relevant content to promote Tesla’s products and brand


• Analyze social media metrics to track performance and identify areas for improvement


• Collaborate with other departments to resolve customer issues and provide feedback


• Stay up-to-date with the latest social media trends and best practices

Educational Qualifications

• Bachelor’s degree in Marketing, Communications, Business, or a related field


• Equivalent work experience considered

Company Overview

Tesla, Inc. is an American electric vehicle and clean energy company based in Palo Alto, California. Founded in 2003, Tesla’s mission is to accelerate the world’s transition to sustainable energy. We design, manufacture, and sell electric vehicles, as well as energy storage solutions and solar products. Our innovative and diverse team is dedicated to creating a future with zero emissions and a cleaner planet for all.

At Tesla, we offer a collaborative and inclusive work environment where everyone can thrive. Our employees are our greatest asset, and we strive to provide them with the resources and support they need to succeed. Join us in our mission to make a real impact on the world.

Tesla is an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace. We welcome applications from all qualified individuals regardless of race, gender, disability, or any other characteristic protected by law.

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