Senior Manager, Accounts Receivable, Credit and Collections

Description: ? Lead the AR, Credit and Collections activities, including billing, cash collections, portfolio management, credit management, accuracy of collections processes including ? Evolving our collections strategy with appropriate reminders, collections and deactivations or work stoppage ? Upleveling our AR and collections teams through hands-on development and coaching ? Designing and implementing effective reporting and forecasting models ? Build relationships with customers and partners ? Monitoring collections and refund targets and providing appropriate reporting to internal stakeholders. ? Prepare and review financial reconciliations schedules and maintain the allowance for bad debt balance while improving processes and cutting the time to close. ? Asses, and if necessary, implement additional operational and SOX controls ? Reinforcing a customer-centric culture in our organization that builds highly collaborative relationships with Sales, Finance, Operations and Senior Leadership. ? Perform financial and credit analysis regarding new customer applications, past due accounts, high risk customers and other financial impact areas. ? Evolve and mature billing and cash applications processes with automation. ? Establish quarterly aging, cash and DSO goals and monitor forecast vs. plan ? Create and implement KPIs and other indicators to assess team performance. ? Ensure compliance with appropriate credit policy and regulatory requirements ? Lead the AR, Credit & Collections Team to continually achieve operational excellence and drive continuous improvement for collections, customer service and process improvements ? Ability to think strategically, act operationally, manage risk and align future direction with priorities. ? Combines the ability to ?get into the weeds? and develop best-in-class strategies for the organization. Requirements: ? 8+ years of experience in Credit and Collections ? 5+ years of progressive management and leadership experience ? Experience in the tech and SaaS experience (highly preferred) ? Prior experience managing staff in multiple locations (preferred) ? Strong analytical skills; problem solver, high level of curiosity, ability to dive deep, find solutions and deliver results ? Solid experience with key financial tools and ERP systems (NetSuite preferred) as well as Microsoft Office skills including Excel and PowerPoint ? Executive presence, excellent interpersonal and communication skills (both verbal and written), with the ability to clearly communicate and present to senior management ? Bachelor's Degree or equivalent work experience Benefits: ? Amazing Benefits ? Making Social Impact ? Fostering Diversity, Equity, Inclusion and Belonging at Okta