Scheduling Operations Associate - Part-Time Contract
Description:
? Work with home health care agencies and long-term care facilities to fill caregiver shifts and ensure that patients receive the assistance they need
? Coordinate with caregivers and customers to handle situations such as filling shifts with short notice, no shows, or lateness
? Use technology and services to enable healthcare provider groups to improve staffing operations
? Interact directly with clients, caregivers and patients to handle client related matters
Requirements: ? Some customer service experience ? Highly organized with attention to detail ? Ability to quickly work in multiple technology platforms simultaneously ? Proactive problem solver and able to handle difficult situations or customers ? Effective communication skills with clients, patients, caregivers and families ? Previous experience as a health care scheduler is a plus ? 1-2 years customer service, hospitality or retail experience preferred ? Fluency in Spanish is a plus
Benefits:
? Fully remote 6-month contract role
? Part-time contract roles (approximately 20 hours per week)
? Prioritizing hiring people with Saturday and Sunday availability
? Saturday and Sunday shifts between 4 and 8 hours
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