Scheduling Administrator - Remote

Remote, USA Full-time Posted 2025-02-22

Overview
The Scheduling Administrator is responsible for direct coordination and management of the daily schedules for Field Technicians providing fire protection services to a wide variety of customers.
In Short
? Coordinate and manage daily schedules for Field Technicians.
? Utilize Field Service Management software for scheduling.
? Field emergency service calls and reroute technicians.
? Ensure customer service standards are met.
? Maintain up-to-date information for technicians.
? Assist with administrative tasks and compliance reports.
? Communicate effectively with customers and internal stakeholders.
? Flexible hybrid schedule after training.
? Pay ranges from $25-$28/hour.
? Work primarily in Spokane, WA.
Requirements
? High School Diploma or GED required.
? 1-year administrative experience preferred.
? Scheduling and/or dispatching experience preferred.
? Knowledge of fire life safety industry preferred.
? Advanced computer skills required.
? Excellent customer service skills.
? Ability to perform other duties as assigned.
Benefits
? Medical, Dental, Vision Plans.
? Company-paid Life and Long-Term Disability Insurance.
? Health Savings Account with company contribution.
? Flexible Spending Accounts for Medical and Dependent Care.
? Employee Assistance Program.
? Paid Time Off (PTO) plan.
? 10 paid holidays off per year.
? Safe Harbor 401(k) Retirement Plan.
? Training and Development Program.
? Equal Employment Opportunity employer.

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Scheduling Administrator - Remote

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