Salesforce System Administrator

Job Description: The Salesforce System Administrator will be responsible for the day-to-day configuration, support, maintenance, and improvement of our Salesforce platform. This role requires a proactive individual with a strong understanding of Salesforce best practices and a passion for leveraging technology to drive business success. Key Responsibilities: System Configuration and Maintenance: Manage and configure Salesforce applications, including user setup, profiles, roles, customization of objects, fields, record types, page layouts, and validations. Data Management: Ensure data integrity through regular data audits, duplicate record management, and data cleansing. User Support and Training: Provide support to Salesforce users, troubleshoot issues, and deliver training sessions to enhance user adoption and proficiency. Process Automation: Develop and maintain workflows, process builders, and other automation tools to streamline business processes. Reporting and Dashboards: Create and manage custom reports and dashboards to provide actionable insights to stakeholders. Integration Management: Oversee the integration of Salesforce with other business systems and third-party applications. Security and Compliance: Implement and maintain security protocols, including user access controls and data protection measures. Continuous Improvement: Stay updated with Salesforce releases, features, and best practices to recommend and implement enhancements. User Acceptance Testing (UAT): Validate the stories in UAT, evaluate the impact to existing process, hand off the stories to Business SME?s. Follow through to get the stories approved for Production Deployment and be the Subject Matter Expert if users come back with questions. Data Updates: Help with Data loads with occasional after hour updates. Provides solutions and makes recommendations regarding processes that can be automated. Suggests improvements to preexisting automated processes. Minimum Qualifications Bachelor's degree in computer science or Information Systems. Degree must be obtained through an accredited institution. Education is verified. - or - Four years equivalent technical experience in systems administration or related technical field. - and - Six years of System Administration experience. - and - Demonstrated working technical knowledge of Systems administration (e.g. hands-on troubleshooting experience, server performance tuning and monitoring tools, scripting code using Perl, CGI, C, shell, and powershell scripting tools, Systems hardware, protocols, and standards) - and - Business process and reengineering experience, as well as an understanding of the relationship between processes and policies. - and - Demonstrated experience solving server/operating system problems that reduce impact to customers/end-users. Preferred Qualifications Certifications: Salesforce Administrator Certification required; Advanced Administrator Certification preferred. Skills: Strong understanding of Salesforce platform, including Sales Cloud, Service Cloud, and Lightning Experience. Proficiency in data management and security best practices. Excellent problem-solving skills and attention to detail. Ability to effectively prioritize and execute tasks in a high-pressure environment. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Aptitude to Learn. Ability to lead small projects. Experience in a healthcare environment. Ability to present ideas in user-friendly language. Note: Preferably looking for a candidate from Utah. Physical Requirements: Interact with others requiring the employee to communicate information. - and - Operate computers and other IT equipment requiring the ability to move fingers and hands. - and - See and read computer monitors and documents. - and - Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment. Location: SelectHealth - Murray Work City: Murray Work State: Utah Scheduled Weekly Hours: 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $48.27 - $76.00 We care about your well-being ? mind, body, and spirit ? which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers, and for our Colorado, Montana, and Kansas based caregivers; and our commitment to diversity, equity, and inclusion. Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. All positions subject to close without notice. Intermountain Health is a Utah-based, not-for-profit system of 33 hospitals (includes 'virtual' hospital), a Medical Group with more than 3,800 physicians and advanced practice clinicians at about 385 clinics, a health plans division called Select Health, and other health services. Helping people live the healthiest lives possible, Intermountain is widely recognized as a leader in clinical quality improvement and efficient healthcare delivery. Join our world-class team and embark on a career filled with opportunities, strength, innovation, and fulfillment. To find out more about us, head to our career site here. Sign up for job alerts! Click ?sign in? at the top right corner, create a candidate account, and when we have opportunities that meet your interests, you will receive an email with the job details. Intermountain Health strives to make the application process accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact 1-800-843-7820 or email recruitment@imail.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. We intentionally work toward an Intermountain Health that reflects our diverse communities and provides culturally competent care, health equity, and a sense of belonging amongst all our caregivers (employees). This is an important part of fulfilling our mission to help people live the healthiest lives possible. The three pillars of our work are talent experience with Intermountain (application, internship, development, etc.), community benefit, and care delivery. Learn more about diversity at Intermountain, here. Introduce yourself to our Talent Acquisition team and we will get in touch if there is a role that seems like a good match. Intermountain Health?s PEAK program supports caregivers in the pursuit of their education goals and career aspirations by providing up-front tuition coverage paid directly to the academic institution. The program offers 100+ learning options to choose from, including undergraduate studies, high school diplomas, and professional skills and certificates. Caregivers are eligible to participate in PEAK on day 1 of employment. Learn more. The primary intent of this job description is to set a fair and equitable rate of pay for this classification. Only those key duties necessary for proper job evaluation and/or labor market analysis have been included. Other duties may be assigned by the supervisor. All positions subject to close without notice. Thanks for your interest in continuing your career with our team!

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