Sales Support Specialist

Dollar General is hiring for Sales Support Specialist
The Sales Support Specialist plays a crucial role in ensuring the store is well-maintained, orderly, and customer-focused. This position involves assisting customers, managing transactions at the cash register, replenishing inventory, arranging products, cleaning the store, and fulfilling other responsibilities assigned by the Store Manager. Furthermore, in the event that the Store Manager or Assistant Store Manager is not present, the Sales Support Specialist takes charge and contributes to the store's success by increasing profitability, enhancing customer experience, and protecting the company's assets.
Duties and Essential Job Functions:
? Deliver outstanding customer assistance by greeting and aiding clients.
? Operate the cash register and scanner to document and add up purchases, collect payments, return change, and bag items.
? Abide by the company's protocols for the receipt, unpacking, and organization of merchandise. Rotate products on the shelves and create visually appealing displays to enhance the presentation of the items.
? Maintain the store's hygiene by disposing of trash, dusting various surfaces, sweeping and mopping, and overseeing the cleanliness of restrooms and stockrooms.
? Aid in the development and retention of planograms.
? Comply with the Store Manager's guidelines for opening and closing operations.
? Assume additional responsibilities that are typically delegated to the Store Manager or Assistant Store Manager in their nonattendance.
Knowledge and Skills:
? Proficiency in communicating and connecting well with others verbally.
? Awareness of safety policies and procedures.
? Aptitude for interpreting and adhering to planograms and guides for merchandising layout.
? Mathematical expertise involving addition, subtraction, multiplication, division, and percentages.
? Skillful in managing cash register functionalities effectively.
? Knowledge of policies related to controlling cash, facilities, and safety measures.
? Being knowledgeable about cash handling practices, which includes supervising cashier accountabilities and enforcing deposit regulations.
? Aptitude for operating a vehicle to conduct bank deposits as needed.
Work Experience and Education:
? It is recommended to hold a high school diploma or its equal qualification.
? A preferred qualification includes six months of experience in a supervisory role or equivalent training.
Working Conditions:
? Routine activities include regular walking, standing, bending, stooping, and kneeling.
? Frequent operation of goods and equipment such as scanners, pricing devices, and box-opening tools.
? Regularly required to lift weights up to 40 pounds and occasionally required to lift weights up to 55 pounds.
? Occasional climbs on ladders not exceeding six feet in height.
? Regulate the level of noise in a rapid-paced setting.
? Sporadic experience of external atmospheric influences.
? Conducting driving duties for tasks such as bank deposits, meeting requirements, or inter-store journeys.
About Company:
Dollar General Corporation, founded by J.L. Turner and son Cal Turner in 1939, is an American chain of variety stores headquartered in Goodlettsville, Tennessee. It has expanded to become one of the largest discount retailers in the U.S., providing customers with affordable, essential items in convenient locations. With over 19,000 stores operating in 47 states, the company serves millions of customers weekly.
The company's mission, 'Serving Others,' is central to its operations, emphasizing customer satisfaction, employee development, and community support. Dollar General stores are known for their 'small box' format, with a focus on providing value-driven products such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, and seasonal items at competitive prices.
At Dollar General, shoppers can count on finding a wide range of items at affordable prices, ensuring that they can save money without compromising on quality. The store's commitment to making everyday essentials accessible to all reflects its mission to provide value to customers on a regular basis.
In addition to its retail presence, Dollar General operates distribution centers and a private trucking fleet to ensure timely and efficient distribution of goods to its stores. The company continues to expand, focusing on rural and underserved communities, where it often serves as the primary source of low-cost household necessities.
Dollar General's commitment to corporate social responsibility is highlighted through programs such as the Dollar General Literacy Foundation, showcasing the company's dedication to supporting education and literacy initiatives. The company also underscores its environmental consciousness by adopting energy-efficient measures and promoting sustainability in its operations.
The trading symbol for Dollar General on the New York Stock Exchange is DG. The company has sustained strong financial performance, with revenues exceeding $37 billion in recent years.
With a focus on growth, innovation, and community service, Dollar General continues to play a vital role in the retail landscape, offering value and convenience to customers across the U.S. Its inclusive culture encourages diversity and values the contributions of all employees, making it a popular employer in the retail sector. As Dollar General expands, its mission of 'Serving Others' remains at the heart of its business model.