Sales Support Associate

Job Description: Sales Support Associate

Purpose:

By helping to maintain a clean, organized, and well-stocked sales environment, Sales Associates at Floor & Decor ensure that customers can easily find the products they need.

If you're looking for work, you're in luck as there are openings for full-time or part-time gigs.

Characteristics of interest:
? Friendly and enthusiastic
? Entrepreneurial and hard-working
? Honest and accountable
? Proficient in clear and effective communication with exceptional listening abilities

Essential Job Functions:
? Connect with buyers, inquire about their endeavors, recommend merchandise, and inspire anticipation about purchases.
? Offer outstanding customer service that exceeds all expectations.
? It is essential to keep the assigned sections well-stocked, spotless, and hazard-free, providing a comfortable and secure shopping experience.
? Unite efforts with management and team members to hit sales goals.
? Process customer payments by utilizing the POS system.
? Exercise established protocols when managing customer returns and exchanges.
? Adhere to the specified protocols for taking payments made using cash, checks, or credit cards.
? Craft price tags and marketing materials, manage inventory, label and mobilize products.
? Embrace the key tenets that embody the company's philosophy.
? Prove and assure fulfillment of enterprise safety protocols.
? Respond to incoming calls according to the company's set protocols.
? Serve as an all-around helper in the store, assisting wherever needed.
? Prosper in a high-speed workplace while maintaining accuracy.

Minimum Eligibility Requirements: ? The minimum age for participation is 18 years and above. ? Mastery of basic math concepts is crucial for students seeking to pursue careers in technical fields. ? Background in handling customer inquiries. ? Having the proficiency to multitask effectively and remain productive when faced with high levels of pressure. ? F&D may be responsible for providing the required forklift certification for certain positions. ? Compliance with state laws is necessary for obtaining heavy equipment certification which involves passing a drug test in some states.

Physical/Sensory Requirements: ? The task of transporting and manipulating objects requires the use of physical force ranging from 30 to 60 pounds occasionally or 20 to 30 pounds frequently. ? Touching and handling objects is a regular occurrence, requiring the use of hands and fingers. ? A role that involves tasks requiring the use of both hands and legs including walking, standing, reaching, climbing, or balancing.

Floor & Decor values the uniqueness and differences each individual brings to the team. It is committed to providing a diverse and inclusive work environment that welcomes all associates and potential hires, regardless of their status under the law.

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