Retail Sales Clerk

Job Description: Retail Sales Clerk

Purpose:

Floor & Decor values its Retail Sales Clerks for their role in ensuring that customers leave the store feeling satisfied with their purchases and overall shopping experience.

Whether you're interested in full-time or part-time hours, this employer has positions available to suit your needs.

Desirable traits:
? Friendly and enthusiastic
? Entrepreneurial and hard-working
? Honest and accountable
? Strong abilities to communicate and actively listen

Essential Job Functions:
? Connect with clients, ask about their plans, suggest merchandise, and generate enthusiasm for transactions.
? Offer incomparable customer service that exceeds customer satisfaction.
? Keeping the assigned areas free from clutter and hazards, and well-stocked is vital to ensure the safety and satisfaction of the customers.
? Collaborate effectively with managers and teammates to meet sales quotas.
? Utilize the point-of-sale (POS) system to complete customer transactions.
? Perform customer returns and exchanges using the company's established guidelines.
? Be in compliance with the authorized procedures for accepting payments by cash, checks, or credit cards.
? Make price labels and promotional banners, supervise inventory, label and showcase products.
? Follow the fundamental principles that define the company's ethos.
? Show and verify implementation of company safety protocols.
? Handle phone calls based on the organization's phone call management procedures.
? Respond to calls for assistance in different areas of the store.
? Excel in a fast-moving setting while maintaining precision.

Minimum Eligibility Requirements: ? Only individuals who have reached the age of 18 or above are eligible. ? Proficiency in elementary math skills is vital in many professions, including finance, engineering, and science. ? Proficient in customer service based on past performance. ? Being skilled at multitasking and performing at a high level even in demanding situations. ? Forklift certification via F&D may be a requirement for certain job positions. ? Heavy equipment certification requires a drug test to be cleared as per the laws in place in certain states.

Physical/Sensory Requirements: ? Moving and manipulating objects necessitate the application of force, which must range from 30 to 60 pounds occasionally or 20 to 30 pounds frequently. ? People frequently handle and feel objects using their hands and fingers. ? A job that necessitates prolonged standing, walking, and balancing while performing tasks.

Floor & Decor firmly maintains a culture of equal opportunity, where no form of discrimination towards any associate or prospective hire is acceptable. Every individual is treated with dignity and respect, without bias based on any protected status under the law.

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