Retail Payment Clerk

Job Description:

Establish an exceptional customer encounter by providing unrivaled services. Keep the locale safe and clean for returning customers. Promote the organization's core values of safety, diversity, inclusion, honesty, integrity, and respect...

Responsibilities: ? Recognize and reward outstanding performance to show appreciation and build trust and respect among associates. ? Leverage technology to improve the customer experience, such as by using interactive displays or offering online assistance. This can help customers feel more empowered and engaged in the shopping process. ? Obtain and sustain a profound understanding of the items sold in the store and have the proficiency to address any concerns and suggest product options. ? Tasked with the responsibility of ensuring a cordial disposition, creating a friendly atmosphere, and initiating conversations while offering assistance to customers. ? Our top priority is to ensure that customer transactions at the check lane are processed quickly, accurately, and with utmost efficiency. ? The hours for operation as outlined in the schedule should be followed strictly. ? Confirm the exact payment for the merchandise; provide correct change; carry out the handling of checks, credit, and debit charges in line with proper departmental documentation and task execution. ? Be adept at utilizing the Point of Sale system to handle multiple tenders, intricate loyalty programs, rain checks, coupons, and checkout procedures as stipulated by the company. ? The sale of merchandise can be registered on the register by either gliding the items over the scanning surface, utilizing handheld scanners, or entering input data manually via the 10-key pad. ? Acquire a thorough understanding of the company's procedures for managing cash and work honestly and efficiently to control losses. ? Acknowledge and abide by the protocols concerning items that have restricted sales, including Fireworks, Tobacco, Videos, and Alcohol. ? To minimize the risk of inventory loss, carry out inventory checks by inspecting basket bottoms, scanning all merchandise for accurate inventory counts, refraining from manually entering sales, and following standard closing procedures as applicable. ? Meeting productivity milestones by quickly completing transactions within the given timeframe. ? Keep in line with the company's policy by raising any concerns related to pricing discrepancies to the relevant department. ? Stay informed about the present, upcoming, festival-themed, and special commercials. ? Don't forget to mention to customers the various company directives, including Kroger Personal Finance, fuel points, customer service surveys, and fundraising requests. ? All surfaces in the checkout area must be cleaned regularly to maintain a tidy and sanitary environment. ? Enhance safety programs by strictly following safety protocols and recognizing potential safety hazards, then promptly reporting any hazardous conditions to store management. ? Inform the management immediately in case of occurrences related to customers or employees. ? The reporting of safety hazards and unlawful actions like robbery, theft or fraud is important. ? Follow all rules and regulations established by the jurisdiction you are operating in, as well as any state or federal regulations, and guidelines set by the company. ? To maintain a smooth operation, it is necessary to adhere to the existing guidelines for merchandise display, customer care, cash regulation, labor management, supply chain management, loss prevention, maintenance, safety, food hygiene, associate engagement, and customer interaction. ? Fulfillment of the key responsibilities of this position is a requirement, whether or not reasonable accommodations are available.

Qualifications:

MINIMUM
? Successful execution of checker training
? The capacity to cope with high-pressure situations without letting stress take over is a key competency
? Effective communication skills
? With the help of modern technology, such as calculators and computers, individuals can now perform complex mathematical operations quickly and accurately without having to rely solely on their own mental calculations
? The role necessitates meeting the minimum physical demands
? If you have not yet turned 18, you are not eligible for this opportunity

DESIRED
? There is considerable value attached to the attainment of a high school diploma or its equivalent
? Customer service experience
? Courtesy Clerk
? The ability to communicate effectively in a second language requires proficiency in speaking, reading, and writing

About Us:

Fred Meyer, located in Portland, Oregon, united with The Kroger Company in 1998 and now proudly serves customers in over 120 stores across multiple states.

At Kroger, our team of dedicated professionals is committed to creating amazing experiences for our customers and communities, all with a shared passion for food and the importance of nourishing the human spirit.

At our core, we believe that individuals hold the key to success. That is why we are committed to providing you with all the necessary tools to create your own formula for triumph. Our desire is to help you attain your full potential.

If you're looking for a new challenge or simply a change of pace, apply to become part of the Fred Meyer family today

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