Resort Operations Coordinator

**Job Title: Resort Operations Coordinator**

**Location: Walt Disney World Resort, Florida**

**Job Type: Full-Time**

**Salary: Competitive with Industry Standards**

**Remote Option: No**

**Benefits: Health, Dental, Vision Insurance, Paid Training, Paid Vacations, 401(k) Plan**

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### **Job Summary:**

Join our magical team at the Walt Disney World Resort as a Resort Operations Coordinator! This full-time role offers a unique opportunity to be at the heart of our resort operations, ensuring magical experiences for all our guests. This position does not offer remote work options and requires presence on-site to effectively coordinate daily resort activities. As a valued team member, you will enjoy comprehensive health benefits, dental and vision insurance, paid training programs, generous paid vacation time, and participation in our 401(k) plan.

### **Job Description:**

As a Resort Operations Coordinator at Disney, you will play a pivotal role in the seamless execution of resort operations, working closely with various departments to ensure that every guest experiences the enchantment synonymous with Disney. This position requires a dynamic and dedicated individual who can manage multiple tasks efficiently while upholding the highest standards of guest service.

**Responsibilities:**

1. Coordinate daily operations across multiple departments within the resort, ensuring all activities align with our service standards and guest expectations.

2. Assist in the development and implementation of operational strategies that enhance guest satisfaction and operational efficiency.

3. Monitor and report on the quality of service and guest feedback, suggesting improvements and coordinating with management to implement these changes.

4. Oversee the scheduling and deployment of staff to ensure optimal coverage and service levels at all times.

5. Liaise between various resort departments to facilitate communication and smooth operation, including housekeeping, front office, food and beverage, and maintenance.

6. Conduct regular inspections of resort facilities to ensure compliance with safety, hygiene, and quality standards.

7. Assist in budget preparation and expense management for resort operations.

**Requirements:**

1. Proven experience in hospitality or resort operations, preferably in a supervisory or coordinating role.

2. Strong organizational skills with the ability to manage multiple tasks and projects simultaneously.

3. Excellent communication and interpersonal skills, with an emphasis on guest service.

4. Ability to work flexible hours, including evenings, weekends, and holidays.

5. Proficiency in using hotel management software and Microsoft Office applications.

6. A proactive approach to problem-solving and decision-making.

7. High attention to detail with a commitment to high-quality work.

**Educational Qualifications:**

– A Bachelor? degree in Hospitality Management, Business Administration, or a related field is preferred.

**Experience:**

– At least 2 years of experience in a similar role within the hospitality industry, particularly in a resort or large hotel environment.

### **Benefits:**

– Comprehensive health, dental, and vision insurance

– Generous paid vacation and personal time off

– Paid training and professional development opportunities

– Participation in the Disney 401(k) plan

– Exclusive company discounts and perks

### **Company Overview:**

Walt Disney World Resort is not just a place for fun and entertainment; it’s a world of its own, offering endless opportunities for employees to grow professionally and personally. Located in Lake Buena Vista, Florida, our resort includes theme parks, water parks, resort hotels, and shopping areas, each designed to create magical experiences for every guest. At Disney, we are committed to creating an inclusive, innovative work environment where our employees can thrive. Join us in making dreams come true!

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*Disney is an equal opportunity employer, welcoming applicants from all walks of life.*

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