Remote Online Chat Support - $20/hr | $25-$35/hr | Home-Based Position

Job Updated: [wpdts-date-time]

Our client, a leading online chat support company that provides chat reps to major brands, is seeking an experienced and reliable Online Work From Home Customer Chat Support Rep to join their team. As a Chat Support Rep, you will be responsible for providing exceptional customer service via chat to our client's customers, resolving issues, and answering questions promptly and accurately.

In this role, you will have the opportunity to work from the comfort of your own home and provide outstanding customer support to customers of our client's partner brands. You will be responsible for managing multiple chat conversations with customers, answering inquiries, resolving issues and complaints, and providing top-notch customer service to ensure customer satisfaction.
Responsibilities

As a Chat Support Rep, you will be responsible for:
? Responding to customer inquiries via chat promptly and accurately
? Providing outstanding customer service to all... customers
? Resolving customer issues and complaints effectively
? Meeting or exceeding individual and team performance metrics
? Maintaining accurate and up-to-date customer records

You will be expected to be a great communicator, have a solid understanding of customer service best practices, and be able to think on your feet to resolve customer issues quickly and effectively. You will be working independently and as part of a team, so you must be a team player and able to collaborate with others to ensure customer satisfaction.
Requirements

To qualify for this role, you must have:
? Previous experience in customer service, preferably in a chat support role
? Excellent written communication skills
? Strong problem-solving and decision-making abilities
? Ability to work independently with minimal supervision
? Must have a quiet and distraction-free workspace at home
? Must be available to work flexible hours, including evenings and weekends
? Must have a reliable computer and high-speed internet connection

Benefits

Our client offers a variety of benefits to their Chat Support Reps, including:
? Competitive pay rate of $20/hour
? Work from the comfort of your own home
? Full-time and part-time positions available
? Opportunity for growth and advancement within the company
? Comprehensive training program provided

As a Chat Support Rep, you will have the opportunity to work from home and earn a competitive salary while providing outstanding customer support to customers of major brands.
About the Company

Our client is a leading online chat support company that provides chat reps to major brands. They specialize in providing exceptional customer support through chat, and they are committed to ensuring customer satisfaction.

The company is dedicated to providing their Chat Support Reps with a supportive work environment that allows them to excel in their role. They offer comprehensive training programs, competitive compensation packages, and opportunities for career growth and advancement.
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How to Apply

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