Remote IPTV Business manager

Remote, USA Full-time Posted 2025-02-21

Job Title: Remote IPTV Business Manager

Location: Remote (Work-from-home)

Job Type: Full-time

About Us: We are a growing IPTV business that provides high-quality streaming services to a global audience. We are seeking a dedicated and highly motivated individual to manage our IPTV operations from home. The ideal candidate will have a strong understanding of IPTV technology, excellent communication skills, and a commitment to ensuring the success of our business.

Job Description: As the Remote IPTV Business Manager, you will be responsible for overseeing the entire IPTV operation. This includes managing customer subscriptions, ensuring high-quality service delivery, troubleshooting technical issues, maintaining smooth business operations, and driving growth for the company.

Key Responsibilities: ? Manage IPTV Operations: Oversee the day-to-day operation of the IPTV service, ensuring all systems run efficiently and effectively. ? Customer Support: Provide exceptional customer service, addressing technical issues, subscription inquiries, and any other customer-related concerns. ? Content Management: Ensure that the content offered through the IPTV service is up-to-date, accurate, and meets legal and licensing requirements. ? Troubleshooting and Technical Support: Respond to and resolve technical issues related to the IPTV system, including buffering, connectivity, or playback problems. ? Business Growth: Implement strategies for business expansion, including customer acquisition and retention strategies. ? Financial Oversight: Monitor payments and subscriptions to ensure timely invoicing and processing. ? Reporting: Maintain accurate records and generate reports on key metrics such as customer activity, service uptime, and financial performance. ? Compliance: Ensure the business complies with all relevant legal and regulatory requirements related to IPTV services, including copyright and licensing laws. ? Continuous Improvement: Keep up to date with the latest IPTV technologies, trends, and best practices to ensure the business remains competitive.

Requirements: ? Proven experience in IPTV management, streaming technology, or a related field. ? Strong understanding of IPTV platforms, streaming protocols, and content delivery methods. ? Excellent troubleshooting and technical support skills. ? Self-motivated with the ability to work independently from home with minimal supervision. ? Excellent communication skills, both written and verbal. ? Strong organizational and time-management skills. ? Ability to manage multiple tasks and priorities effectively. ? Basic understanding of billing systems and financial reporting. ? Knowledge of relevant industry regulations and licensing requirements. ? Comfortable using various software tools to manage and track business operations.

Preferred Qualifications: ? Experience working remotely in a similar role. ? Knowledge of network security best practices. ? Prior experience with IPTV content delivery networks (CDN). ? Familiarity with customer support software and CRM systems.

Compensation:
? Competitive salary based on experience.
? Benefits package (if applicable).
? Flexible work hours.

To Apply: Please submit your resume along with a brief cover letter explaining why you are the ideal candidate for this remote position.

Job Types: Full-time, Part-time, Permanent

Pay: ?6,000.00 - ?10,000.00 per month

Schedule:
? Day shift
? Morning shift
? Night shift
? Rotational shift

Supplemental Pay:
? Performance bonus
? Yearly bonus

Experience:
? total work: 1 year (Preferred)

Work Location: Remote

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