Remote Helpdesk Support Analyst

Help Desk Technician - RemoteLong term ContractApex Systems is seeking multiple Help Desk Technicians to join the team our team supporting a large Financial Service institution! If you are willing to learn and enhance you technical skills please apply or send your resume to mfetterolf@apexsystems.comESSENTIAL DUTIES and RESPONSIBILITIES:Answering calls and chats from team members, assisting them with problems, entering problems into the help desk ticketing system, and escalating all critical issues.Handling password reset requests and responding to email promptly.COMPETENCIES and QUALIFICATIONS:High school diploma requiredWillingness to learnAbility to multitaskKnowledge in Windows operating systems, MS Office applications, and Microsoft Outlook/ExchangeStrong interpersonal and communication skillsPositive attitude

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