Remote EPIC Application Coordinator (Professional Billing)

This position is 100% remote. We will only consider remote applicants residing in the following US states ? AL, AZ, CT, DE, FL, GA, IN, KS, KY, LA, MD, MI, NC, PA, RI, SC, VA, WV, and WI.
? Epic Professional Billing Analyst certification and/or previous Epic EMR build experience in another module will be weighted heavily
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Position Summary

The Remote Epic Application Coordinator (Professional Billing) will have primary responsibility for the design, build / configuration, testing, validation and ongoing support of the EPIC application(s). They will be responsible for obtaining and maintaining in-depth knowledge of the software functionality and acquiring / utilizing knowledge of the operational workflows to be implemented with the EPIC system. The Remote Epic Application Coordinator (Professional Billing) will gain in-depth knowledge of the software by attending application support training and completing application certification projects and tests.

Key abilities for this role include:
? Understanding of the organization and the user community in the Application Coordinator?s assigned area
? Ability to lead meetings, prioritize, resolve conflicts, managing issues, and oversight and implementation of project plan activities
? Strong communication and follow-up skills
? Ability to probe for information about the underlying needs of the organization and user community, which directly influences how the system will be built

Minimum Requirements

Education
? Requires an Associate Degree or higher education, or related applicable experience.

Experience
? 5+ years of Healthcare IT experience

License/Registration/Certifications
? Must complete required training for product implementation, and pass certification within 45 days of completion of training

Preferred Requirements

Preferred Education
? Bachelor?s Degree in Computer Science or related field

Preferred Experience
? 7+ years of Healthcare IT experience.

Preferred License/Registration/Certifications
? Epic certified (Professional Billing).

Core Job Responsibilities
? Maintain regular communication with vendor implementation representatives. Work with implementation representatives and the organization?s business community and end users to ensure the system meets the organization?s business needs.
? Assume application expertise by obtaining and maintaining EPIC certification (Professional Billing) for the assigned application(s) within the required timeframe.
? Achieve an in-depth knowledge of assigned application(s) and its relationship to other applications.
? Participate in project plan development and monitoring project milestones
? Participate in design and validation sessions and ensure appropriate documentation, follow-up and issue escalation occurs.
? Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with Epic software. Provide application expertise to facilitate discussions and decisions.
? Work with department representatives to analyze needs and translate these into system design.
? Participate in development, execution and sign off of system testing.
? Develop and maintain detailed documentation on system configurations and technical components.
? Troubleshoot problems identified by team members and end users.
? Escalate issues and risks to project leadership.
? Collaborate with the training team(s) in the design and development of training programs.
? Provide application expertise to the project team and advisory groups.
? Participate in the planning and execution of application go-live and post-live activities.
? Follow established guidelines for system change control.
? Identify potential system enhancement needs.
? Introduce best practice options for future-state workflows and processes.
? Collect information regarding potential system enhancement needs
? Analyze new functionality in releases to determine how and if it should be used.
? Coordinate ongoing software updates and changes.
? Review and test new software releases

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