Remote Customer Service Representative at Delta Airlines | Full-Time | $45,000 ? $55,000 Annually

Job Description:

Delta Airlines is currently hiring for a Remote Customer Service Representative to join our dedicated and professional team. We are looking for candidates who are passionate about providing world-class service to our customers. The ideal candidate will be a team player with excellent communication skills, a high level of empathy, and the ability to handle customer inquiries... while working remotely. The primary role is to assist customers by answering their queries, managing complaints, and providing them with detailed information about our services.

Job Type: Full-time, 40 hours per week.

Responsibilities:

1. Respond to customer inquiries via phone, email, and chat.

2. Resolve customer complaints and escalate issues as necessary.

3. Provide detailed information about our services.

4. Ensure customer satisfaction and provide professional customer support.

5. Maintain a high level of product knowledge.

6. Manage customer accounts, including updates and changes.

7. Follow communication procedures, guidelines, and policies.

Benefits:

1. Competitive salary range of $45,000 ? $55,000 annually.

2. Comprehensive health benefits including dental.

3. Paid time off and vacation days.

4. 401(k) retirement plan.

5. Professional development opportunities.

Hourly Salary Range:

$25 ? $45 per hour, rotating timely within the range.

Job Requirements:

1. Prior experience in a customer service role.

2. Excellent communication and interpersonal skills.

3. Ability to work independently and manage time effectively.

4. Proficiency with computers, including Microsoft Office Suite and CRM systems.

5. High school diploma or equivalent.

Location: United States, Remote

Company Description:

Delta Airlines is a world-class airline known for its dedication to quality customer service and operational excellence. We?re committed to providing our customers with a seamless travel experience, offering extensive flight options and innovative solutions to meet their travel needs. Our team is made up of hard-working, enthusiastic individuals who work together to create a positive travel experience for our customers. At Delta Airlines, we believe in investing in our employees and offer opportunities for growth and advancement.

Basic Educational Requirements:

High school diploma or equivalent.

Positive Work Environment:

Delta Airlines fosters a positive work environment that encourages teamwork, mutual respect, and employee development.

How to Apply:

Interested applicants are encouraged to apply through our website at www.delta.com/careers. Delta Airlines is an equal opportunity employer

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