Remote Customer Service Representative

Remote, USA Full-time Posted 2025-02-21

At Scott Group we are dedicated to our customers, providing exceptional service and building lasting relationships. We use teamwork and innovation to help customers have the best possible experience with us.

Job Summary...

We are looking for a Customer Service Representative to join our team. This role involves direct interaction with customers to respond to inquiries.

Key Responsibilities: ? Respond to customer inquiries via phone, email or chat in a professional and timely manner ? Keep records of customer interactions, recording inquiries submitted as well as actions taken ? Maintain product knowledge to answer basic customer questions ? Work with other departments to resolve customer issues that require more than basic product knowledge

Required Skills and Qualifications: ? High school diploma or equivalent ? 1+ years of experience in a client-facing role ? Communication and presentation skills ? Time management skills ? Problem solving skills

Preferred Skills and Qualifications: ? Associate?s or bachelor?s degree ? Experience in [Industry] ? Experience with customer relationship management (CRM) software

Benefits:
? Competitive pay
? Health, vision, dental and retirement plans
? Paid time off
? Professional development and career advancement opportunities

Pay rate-$22-27hr

How To Apply:

Please send your resume and cover letter to (james@scottgroupltd-hr.com

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Remote Customer Service Representative

Required Skills and Qualifications: ? High school diploma or equivalent ? 1+ years of experience in a client-facing role ? Communication and presentation skills ? Time management skills ? Problem solving skills

Preferred Skills and Qualifications: ? Associate?s or bachelor?s degree ? Experience in [Industry] ? Experience with customer relationship management (CRM) software

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