Remote Customer Service Appointment Setter | WFH

Job Overview

We are excited to invite applications for the role of Appointment Setter - Customer Service Representative, a pivotal position within our vibrant team based in Tilton, NH. This full-time opportunity offers the flexibility to work remotely or from our office, allowing you to choose the work environment that best suits your needs...

Key Responsibilities

In this role, you will be instrumental in ensuring our operations run smoothly. Your core responsibilities will include:
? Answering incoming calls and managing customer databases
? Scheduling appointments for our skilled technicians
? Interacting with clients to gather information and provide assistance
? Supporting overall operational efficiency through your attention to detail and client-focused approach

Required Skills

To excel in this position, candidates should possess:
? Strong organizational skills and a keen eye for detail
? Exceptional customer service abilities
? Experience in scheduling and appointment setting
? Proficiency in using ServiceTitan software

Qualifications

Ideal candidates will have:
? A minimum of 2 years of experience with ServiceTitan
? Relevant office experience in a trade industry, such as chimney services, HVAC, or electrical
? A current valid driver?s license

Career Growth Opportunities

This position offers numerous avenues for professional development within our esteemed company, which has been a leader in design, sales, installation, and service for chimney, fireplace, and stone solutions since 2009. We are committed to supporting your career advancement and ensuring your success.

Company Culture and Values

As a family-owned business, we pride ourselves on our employee-first culture, emphasizing comfort, productivity, and collaboration. Our mission is to bring warmth and safety to every home and business we serve, and we strive to create a positive and supportive work environment.

Compensation And Benefits

We offer a competitive compensation package that includes:
? Comprehensive health insurance
? 401(k) retirement plan
? Paid training programs
? Paid time off (PTO) and holidays

If you are motivated, detail-oriented, and passionate about delivering outstanding customer service, we encourage you to apply for this exceptional opportunity to become part of our dedicated team. Your contributions are valued, and our quick and user-friendly application process makes it easy to take the next step in your career with us.

Employment Type: Full-Time

Apply Job!